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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,941 Reviews

2,941 Reviews of Matt Burne Honda - Service Center

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September 10, 2020

Our family is a Honda family, we have been for years! My wife drives a Pilot, I drive a CRV, and my daughters have a Civic. We continue to use Burne Honda for all of our service needs because they are court More

by djmartin97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Sep 18, 2020 -

Matt Burne Honda responded

We are so happy to have your family in the Matt Burne Honda family! Thank you for your positive review for our service department. We look forward to your next visit!

September 07, 2020

Excellent, friendly, helpful staff. Easy to obtain appointments. Service recommendations for vehicle. Appreciate the respect and total adherence to the Pennsylvania COVID recommendations. Felt safe. More

by csquare108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Sep 15, 2020 -

Matt Burne Honda responded

We're pleased you trusted Matt Burne Honda to keep you and your vehicle safe! Thank you for your kind words for the excellent service department. Enjoy the road!

September 03, 2020

Friendly, interested, helpful, timely!!!!!!! I have had my car serviced at Burne Honda for 12 years. And will hopefully always do so. They provide great service Great service More

by snyderl5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Sep 11, 2020 -

Matt Burne Honda responded

We're pleased you had another great service experience! Thank you for trusting Matt Burne Honda with your vehicles for the past 12 years and we hope to see you for another 12+. Safe travels!

September 02, 2020

I have been bringing my cars to this service center for 13 years and have always received friendly and outstanding service by people who care. Just brought in my new Passport for it's first service and aga More

by PMPANU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Sep 04, 2020 -

Matt Burne Honda responded

We're glad Egon Berardinelli, Jack Munley and the Matt Burne Honda service department again provided an outstanding experience. Thank you for 13 years of loyalty and we wish you many happy miles in your Passport!

August 31, 2020

Service was excellent. Bought new General tires and had the car checked over for a trip that we have planned. Jack Munley was very good in getting our tires and service that was done. The "Four Horeseman More

by Love Burne Honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Gramigna, Jack Munley
Sep 02, 2020 -

Matt Burne Honda responded

We're pleased Jack Munley, The Horsemen and the Matt Burne Honda service team got you new tires, checked out and on the road! We hope you have a lovely trip. Safe Travels!

Sep 03, 2020 -

Love Burne Honda responded

Mike Gramigna also deserves FIVE STARS. For some reason it did not show. Recently, 9-1-20, Dave Walsh the salesman we always use helped me out with a low battery issues on our key fob for the 2017 Honda. This was done over the phone and he was great as per usual in helping me change the battery. Thanks, Mike and Lorraine Pidich

August 29, 2020

Egon in service was awesome! Bent over backwards and took the time to explain a new service bulletin that came out for My passport. Showed Everything that would be done and parts replaced. And got me se More

by hammy380
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2020 -

Matt Burne Honda responded

We're pleased you and your Passport had a great service experience at Matt Burne Honda! We agree, Egon Berardinelli is awesome. Enjoy the road!

August 27, 2020

Very efficient, helpful. Nice waiting room. I didn't have to wait as long as anticipated. Reasonable cost. Will use this service again in future.. More

by audmass61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Duffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2020

Last week, had my 2019 Civic in for oil change and tire rotation. When I picked it up, found out that my car needed an INSPECTION AND TIRES. The staff had tried to contact me while it was there but an o More

by CAROLNRONSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Sep 01, 2020 -

Matt Burne Honda responded

We are so glad that after all that the Matt Burne service department got your Civic safely back on the road! Thank you for the 5-star review! We look forward to your next visit!

August 26, 2020

I never have any issues at Burne honda. Egon and Jack are always very accommodating and friendly. I would not go anywhere else. My next Honda will be from them. More

by LCC444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Aug 31, 2020 -

Matt Burne Honda responded

Thanks for the 5-star review of the Matt Burne Honda service department! We agree, Egon Berardinelli and Jack Munley are fantastic members of our team. We appreciate your loyalty and we look forward to seeing you again!

August 25, 2020

Everyone was friendly, courteous, and helpful. No one was pushy. They told me what was wrong that I was not aware of and let me decide if I wanted it fixed. The wait was what I expected it to be and no More

by MARAL90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Aug 31, 2020 -

Matt Burne Honda responded

We take the health and safety of our customers and staff very seriously and we're thrilled you felt comfortable in the Matt Burne Honda service department. Thank you for your positive review and we look forward to your next visit.

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