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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,940 Reviews

2,941 Reviews of Matt Burne Honda - Service Center

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August 24, 2020

I drive an hour and 20 minutes to get my service done at Matt Burne Honda. That says a lot in itself. The staff is approachable and care that you understand. More

by GAYLEHUF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Aug 28, 2020 -

Matt Burne Honda responded

Thank you for the loyalty to Matt Burne Honda! We are pleased you are happy with the staff and the service you receive. Enjoy the road!

August 23, 2020

Honda helped me when I had a flat tire and got stuck on the road. They called a tow truck for me and changed it More

by DCHANDLER2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2020 -

Matt Burne Honda responded

It's a bad day when you have a flat tire! We're pleased that the Matt Burne Honda service team got you back on your way. Safe travels!

August 23, 2020

Accommodating, flexible scheduling of appointments! No pressure to get "all" work done at once, thereby letting us balance out our expenses over time. Friendly personnel. Top quality workmanship. We drive More

by mjharvey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Campfield sold us our Fit in 2009! Kind, caring, knowledgeable person who has become a long time friend to us!, Jack Munley
Aug 28, 2020 -

Matt Burne Honda responded

We're happy you have great, accommodating experiences at Matt Burne Honda service. Thanks for driving miles to see us! We look forward to your Fit's next appointment.

August 20, 2020

I received wonderful, friendly service coupled with professionalism from the call to make the appointment to check out. Keep up the great work! Thank you for your kindness. More

by manswini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Aug 25, 2020 -

Matt Burne Honda responded

We're pleased you had a great start to finish service appointment at Matt Burne Honda! Thank you for your kind words and we look forward to your next visit.

August 19, 2020

Had noise coming from front tire. Could not see anything wrong. Without appt Honda told me to stop by to have it checked. Within 45 minutes screw and debris was removed from tire. They set my mind at ease. More

by DJG2627
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Conway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Aug 25, 2020 -

Matt Burne Honda responded

We're pleased the Matt Burne Honda service team got you in, out and safely back on the road! Enjoy the quiet ride.

August 19, 2020

Very knowledgeable Service Dept. Very easy to get a service appointment that fits our schedule. Both Egon and Jack are always ready to help. They make a service dept visit very easy. This is always More

by LCOSTELLO0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Aug 24, 2020 -

Matt Burne Honda responded

We're thrilled Egon Berardinelli and Jack Munley helped make your service appointment at Matt Burne Honda an easy experience. We look forward to your next visit!

August 19, 2020

Recent issue with my Crv. Egon and Jack very helpful is getting my issues resolved in a timely manner. Sales and service are always great More

by ofbluedevils
Recommend Dealer
Yes
Employees Worked With
Tom Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Aug 25, 2020 -

Matt Burne Honda responded

We're happy that Egon Berardinelli, Jack Munley and the Matt Burne Honda service team helped get you and your CR-V back on the road! Thank you for the positive review and safe travels.

August 19, 2020

Pleasant and quick service! I dropped off my car the night before and was called by noon the next day to pick it up. The staff, as always, were friendly and descriptive of the service provided. More

by Riley C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Munley
Aug 25, 2020 -

Matt Burne Honda responded

We're pleased you had a quick and pleasant experience at Matt Burne Honda service! We look forward to your next visit.

August 19, 2020

Everything taken care of correctly and efficiently- in and out - not tied up for hours waiting and waiting - like that I can wait because the time won’t be long More

by MRSYAEGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Munley
Aug 25, 2020 -

Matt Burne Honda responded

We're glad the Matt Burne Honda service team got you in, out and back on the road! Safe travels.

August 18, 2020

I brought my civic in for service and was very happy with the time it took to complete the maintainable and the Courtesy by the service manager More

by BULLDOSZER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Munley
Aug 25, 2020 -

Matt Burne Honda responded

We're glad you had a 5 star experience at Matt Burne Honda and the service team got you back on the road in a reasonable amount of time! Enjoy the road in your Civic.

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