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Matt Burne Honda - Service Center

Scranton, PA

4.6
3,092 Reviews

3,092 Reviews of Matt Burne Honda - Service Center

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September 09, 2025

Eric was very helpful. The work was done in less time than was quoted. Scheduling an appointment was not as easy as I expected, but the work was done well and thoroughly. More

by Michele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
September 06, 2025

Told me I needed fluids replaced without checking they were done 6000 miles ago. Said tires didn't need rotated because best tires were already on the front. Never heard that one before. More

by Burne!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary
September 06, 2025

Excellent experience, so professional Very prompt service, been dealing with them a long time Great More

by FRANK.COVIELLO
Recommend Dealer
Yes
Employees Worked With
Matt
September 06, 2025

Dave showed me the 2025 Honda Accord that I was interested in. Not sure if I want a hybrid or not. More

by CONNIEKAY51
Recommend Dealer
Yes
Employees Worked With
Dave Walsh
September 06, 2025

The mechanics really take time, and it's understandable but the ones on the table take extra Time doing nothing instead of making the paperwork and printings as soon as posible to let You go when everythin More

by juantaveras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
September 06, 2025

The car I bought was serviced the weekend before I bought it and the oil cap was left off the reservoir so when I drove it home, all the oil that was in the car spewed everywhere under the hood! I had to sto More

by LOREY259
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Moylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Kinney
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2025

Kasandra was very helpful and kind person putting customer needs first. Service is always good More

by Wren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasandra
September 04, 2025

They quickly helped me out with a brake lightbulb that needed to be replaced and were pleasant the whole time. More

by A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't recall their names but they were both so helpful.
September 03, 2025

Matt was awesome in helping me get a loaner vehicle while my car is having work done. More

by JMNEYMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2025

Kasandra Monteagudo was totally AWSOME great info as to what maintenance we need to address in the near future. More

by Bernice Fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasandra Monteagudo