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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,944 Reviews

2,944 Reviews of Matt Burne Honda - Service Center

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March 15, 2019

Service Dept No problems with the service dept at Matt Burne Honda. Top quality service!!! We had service on our two automobiles the same day!!! Service was on ti More

by MICHAELFERRARO63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean McGuire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Moylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Duffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Layna Schrader, Tom Carey, Jack Munley, Mike Gramigna
Mar 22, 2019 -

Matt Burne Honda responded

Thank you!!

March 15, 2019

Efficient service in a kind manner. Work took about the amount of time I was told. Work awas a bit expensive. Staff informative and kind. More

by GALLAGHERROBIN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney Brong, Jack Munley
Mar 22, 2019 -

Matt Burne Honda responded

Thank you!

March 15, 2019

Oil Change Service was fast and easy. Love the complimentary coffee and donuts in waiting area. Staff friendly and attentive as always. Will definitely return fo More

by Mickey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2019 -

Matt Burne Honda responded

Thank you!!

March 15, 2019

Great service I brought my car in for a software update, also had the 15,000 miles service completed. The car was ready before promised. Everyone was polite and cou More

by Brown Dog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney Brong, Jack Munley
Mar 22, 2019 -

Matt Burne Honda responded

Glad you experienced great service at Matt Burne Honda!

March 15, 2019

Service is Fabulous! I love Matt Burne Honda's service department. The managers and staff are accommodating and friendly! They do an amazing job! Service personnel are alw More

by nanine01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney Brong, Jack Munley, Mike Gramigna
Mar 22, 2019 -

Matt Burne Honda responded

Thank you for your loyalty and for the recommendation!

March 14, 2019

Friendly, Excellent Service! My husband and I are very pleased with the excellent service we have received from Matt Burne Honda and all of their employees over the last 6 years. More

by ERTARR88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guy Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Mar 22, 2019 -

Matt Burne Honda responded

Thank you so much for your loyalty and for the recommendation...we appreciate both!

March 13, 2019

Tires I scheduled an inspection and was told my tires where close but it would still pass. I was not expecting this since I purchased the tires from HONDA More

by THOMAS.CAROLYN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Morgan Green
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Apr 03, 2019 -

Matt Burne Honda responded

On behalf of the service team here at Matt Burne Honda, I sincerely apologize that you had an unpleasant experience. Thank you for taking the time to provide us with this feedback. The frustration you encountered is understandable and if you would like to discuss this further please do not hesitate to contact me at your convenience. Layna at 570-341-1400 x357

March 13, 2019

Routine service In and out in a half hour - NICE Great coffee and muffins. Clean restroom Price for my windshield wipers was high Very friendly staff Plenty of More

by JOHNGALLICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2019 -

Matt Burne Honda responded

Thank you!

March 13, 2019

Great service at Matt Burne Honda I had a great service experience at Matt Burne Honda again. I am a long time customer and I am always treated right. I called parade day morning bec More

by DOUGHERTYED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Gramigna
Mar 22, 2019 -

Matt Burne Honda responded

Thank you so much for the kind words and for your loyalty!

March 12, 2019

Quick, easy, convenient! I called that day and got same day service which was quick and everyone was friendly, always enjoy my experiences here. Also always love the coffee in More

by GILROY.KELSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2019 -

Matt Burne Honda responded

We'll keep the coffee flowing! Thanks for the kind words!

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