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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,989 Reviews

2,989 Reviews of Matt Burne Honda - Service Center

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March 14, 2019

Friendly, Excellent Service! My husband and I are very pleased with the excellent service we have received from Matt Burne Honda and all of their employees over the last 6 years. More

by ERTARR88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guy Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Mar 22, 2019 -

Matt Burne Honda responded

Thank you so much for your loyalty and for the recommendation...we appreciate both!

March 13, 2019

Tires I scheduled an inspection and was told my tires where close but it would still pass. I was not expecting this since I purchased the tires from HONDA More

by THOMAS.CAROLYN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Morgan Green
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Apr 03, 2019 -

Matt Burne Honda responded

On behalf of the service team here at Matt Burne Honda, I sincerely apologize that you had an unpleasant experience. Thank you for taking the time to provide us with this feedback. The frustration you encountered is understandable and if you would like to discuss this further please do not hesitate to contact me at your convenience. Layna at 570-341-1400 x357

March 13, 2019

Great service at Matt Burne Honda I had a great service experience at Matt Burne Honda again. I am a long time customer and I am always treated right. I called parade day morning bec More

by DOUGHERTYED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Gramigna
Mar 22, 2019 -

Matt Burne Honda responded

Thank you so much for the kind words and for your loyalty!

March 13, 2019

Routine service In and out in a half hour - NICE Great coffee and muffins. Clean restroom Price for my windshield wipers was high Very friendly staff Plenty of More

by JOHNGALLICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2019 -

Matt Burne Honda responded

Thank you!

March 12, 2019

Quick, easy, convenient! I called that day and got same day service which was quick and everyone was friendly, always enjoy my experiences here. Also always love the coffee in More

by GILROY.KELSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2019 -

Matt Burne Honda responded

We'll keep the coffee flowing! Thanks for the kind words!

March 11, 2019

My Honda Service experiance Awesome. The service was great. The staff were very professional and courteous. I would highly recommend Burne Honda for sales and service. I’ll be b More

by NSG123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Duffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney Brong, Jack Munley, Mike Gramigna
Mar 22, 2019 -

Matt Burne Honda responded

Thank you for the recommendation!

March 11, 2019

Mirror Assembly Replacement Service was excellent in every way. The staff was friendly, knowledgeable, responsive and efficient. They made the entire process easy and they did a More

by MHAAS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney Brong, Jack Munley
Apr 03, 2019 -

Matt Burne Honda responded

Thank you so much for the recommendation!

March 11, 2019

Professional and courteous . I like that they have Saturday appointments. The service department takes the time to explain work being done and go over the bill. More

by dura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2019 -

Matt Burne Honda responded

Thank you!

March 11, 2019

Recall repair The service department is always very friendly and accommodating. I always know that my vehicle is in good hands with trusted, competent technicians, More

by LBRIER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney Brong, Jack Munley
Apr 03, 2019 -

Matt Burne Honda responded

Thank you!

March 10, 2019

Inspection The service staff at Matt Byrne were very attentive and responsive during my service visit. They helped determine the appropriate level of service at More

by JJK0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Munley
Mar 11, 2019 -

Matt Burne Honda responded

Thank you!

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