Matt Burne Honda - Service Center

Easy and accommodating The service department ordered parts and fixed the issues the following week. All is good. I wish there were no issues with a car only having 14000 mi The service department ordered parts and fixed the issues the following week. All is good. I wish there were no issues with a car only having 14000 miles. More

Great Service They are organized, very helpful, and efficient. They go above and beyond. It is a pleasure to get your car serviced. You feel like part of a f They are organized, very helpful, and efficient. They go above and beyond. It is a pleasure to get your car serviced. You feel like part of a family. More

Oil change and repair. They took my car in and began working on it at once. They found a problem contacted me. They had the part so they installed it. They took my car in and began working on it at once. They found a problem contacted me. They had the part so they installed it. More

Oil change and service Gentleman stayed past office close to get me my paperwork and review the car. Very friendly. I felt like he really cared about the customer and my con Gentleman stayed past office close to get me my paperwork and review the car. Very friendly. I felt like he really cared about the customer and my concerns. More

Inspection I took my car in for a routine inspection. The only thing wrong was the exhaust. It was fixed in a few days. I was offered a loaner car for the inc I took my car in for a routine inspection. The only thing wrong was the exhaust. It was fixed in a few days. I was offered a loaner car for the inconvenience and they worked with me on the price. I was very pleased with my experience. More

Normal Service Visit Have been utilizing Burne Honda for all my vehicle service for almost ten years. Staff is always pleasant and helpful. Always get a full explanation Have been utilizing Burne Honda for all my vehicle service for almost ten years. Staff is always pleasant and helpful. Always get a full explanation of service completed. More

Friendly, efficient, trustworthy service! Morgan took my service order. Partway thru, he explained some of the issues my car was having and what I could do to remedy the issues, giving specifi Morgan took my service order. Partway thru, he explained some of the issues my car was having and what I could do to remedy the issues, giving specific, detailed information of parts, labor, cost and priority of needs.While I was in the showroom, looking over 2019 sales booklets for Fit and Ridgeline, Brian Walsh stopped by and answered my questions re: some of the new features in these vehicles. (Much appreciated, as I no longer have Dave Campfield there to answer any questions!) In retail stores, I dislike constantly being asked (by sales associates) ifI need any help, but in this case, I was hoping a salesman might stop by & ask if I had any questions.Service took about 1.5 hrs. I was glad the waiting room's tv was on mute so that I could read items I'd brought with me. Check out was easy and explained well by Jack. Brittany took my payment & ensured I did not forget to take my tea mug! All in all, I had a very good experience there. Cannot ask for better! This is why I drive 50 miles to Matt Burne rather than 15 miles to Miller Honda in Vestal, NY, which is closer to our home. I did not use your website. (Comment at end of survey asks about this.) More

March Service Experience I have been coming to Matt Burne Honda service for decades. I trust the staff with my vehicle. It is very nice to walk into the door and be greeted I have been coming to Matt Burne Honda service for decades. I trust the staff with my vehicle. It is very nice to walk into the door and be greeted by name. More

Consistent great service Staff always polite, super helpful. I can always count on Egon for legitimate car advice and as a single woman that’s so valuable. Honda is a great Staff always polite, super helpful. I can always count on Egon for legitimate car advice and as a single woman that’s so valuable. Honda is a great product, but the service at Matt Burne makes it an awesome product that I would purchase again and again. More

Awesome I was taken in without an appointment, to get my car fixed. they are very friendly, and they know you by name. I wouldn’t take my care anywhere else I was taken in without an appointment, to get my car fixed. they are very friendly, and they know you by name. I wouldn’t take my care anywhere else but here. More