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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,989 Reviews

2,989 Reviews of Matt Burne Honda - Service Center

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March 02, 2019

Quality Sales and Service experience The Service provided by Jack, Munley',Brittany Brong, Morgan Green and Egon Bernadelli has met and Exceeded Quality Expectations during all interati More

by JRDASSOC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean McGuire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guy Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney Brong, Jack Munley
Apr 03, 2019 -

Matt Burne Honda responded

We're so glad you experienced quality sales and service experience at Matt Burne Honda!

March 01, 2019

extremely positive experience I chose to wait for my vehicle, it was taken on time and the entire service was completed in a timely and through manner I would like to comment on m More

by mike223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2019 -

Matt Burne Honda responded

Thank you very much! Egon is definitely an asset to Matt Burne Honda!

March 01, 2019

Battery replacement, alternator and starter test Fast and reliable service. Very friendly and knowledgeable staff. Tested battery, alternator, and starter. Recognized the problem quickly and replaced More

by TKEATS74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Apr 03, 2019 -

Matt Burne Honda responded

Thank you!

March 01, 2019

Thorough and good service in a reasonable period of time. Was surprised at the flat $120.00. Maint. Cost. Had it done at Honda Sport in Bridgewater NJ where I bought the car.. Oil change and service check w More

by JSJSMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Moylan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2019 -

Matt Burne Honda responded

Thank you!

March 01, 2019

Always treated with courtesy and honesty. I have been using the service dept. at Burne for many years and am always treated with courtesy and honesty in what's being done, what needs to be don More

by BuyerinPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2019 -

Matt Burne Honda responded

Thank you!

March 01, 2019

Excellent service Egon and all members of the service department are wonderful! Always helpful and pleasant whic is why I have dealt with them for over 10 years. More

by KTHRYN_WILLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Apr 03, 2019 -

Matt Burne Honda responded

Thank you so much for your loyalty...we truly appreciate it!

March 01, 2019

Michele C. Egon always knows my name and is super personable! He quicky gets my car in for service as I wait. He answers any questions or concerns I have. The w More

by CIGNAMI12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney Brong, Jack Munley
Apr 03, 2019 -

Matt Burne Honda responded

Thank you!!

February 28, 2019

Prompt, reliable service and employees who call you by name! I dropped off the car the night before my appointment and left a note saying that I would like to have it done as early as possible. At 9:30 a.m. I r More

by ORSECKL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney Brong, Jack Munley
Mar 01, 2019 -

Matt Burne Honda responded

We're so glad you have experienced prompt, reliable service at Matt Burne Honda!

February 28, 2019

always a pleasant experience The service area is clean, you never have to wait, everyone is friendly and I'm always satisfied with the service. They usually give me a ride to wor More

by LUANN.MANNING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Mar 01, 2019 -

Matt Burne Honda responded

Thank you!

February 28, 2019

Matt Burne Continues to Be the Best I've owned and operated Hondas for 35 years. The cars themselves last forever if you service them properly. That being said, the service department More

by DZPLUS11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Mar 01, 2019 -

Matt Burne Honda responded

Thank you so much for your loyalty....we appreciate it!

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