2,989 Reviews of Matt Burne Honda - Service Center
Quality Sales and Service experience The Service provided by Jack, Munley',Brittany Brong, Morgan Green and Egon Bernadelli has met and Exceeded Quality Expectations during all interati The Service provided by Jack, Munley',Brittany Brong, Morgan Green and Egon Bernadelli has met and Exceeded Quality Expectations during all interations across the Service spectgrum. In addition Mr. Shaun McGuire and Guy Palmer in the Sales Organization has successfully negotiated and implemented the sale of three Honda vehicles with me within a two year period, Positioning me to be an on-going Matt Byrne Honda Customer. They should all be Rewarded and Recognized for their insistence on continuous and assured Qualiy levels within the Service and Sales Department. More
extremely positive experience I chose to wait for my vehicle, it was taken on time and the entire service was completed in a timely and through manner I would like to comment on m I chose to wait for my vehicle, it was taken on time and the entire service was completed in a timely and through manner I would like to comment on my interaction with Egon Berardinelli, he is knowledgeable, professional and attentive to every detail, Mr. Beradinelli is truly an asset to Matt Burne Honda More
Battery replacement, alternator and starter test Fast and reliable service. Very friendly and knowledgeable staff. Tested battery, alternator, and starter. Recognized the problem quickly and replaced Fast and reliable service. Very friendly and knowledgeable staff. Tested battery, alternator, and starter. Recognized the problem quickly and replaced the battery. Free coffee and donuts in the waiting area. More
Thorough and good service in a reasonable period of time. Was surprised at the flat $120.00. Maint. Cost. Had it done at Honda Sport in Bridgewater NJ where I bought the car.. Oil change and service check w Was surprised at the flat $120.00. Maint. Cost. Had it done at Honda Sport in Bridgewater NJ where I bought the car.. Oil change and service check was about $39.00 including everything. They even cleaned the outside of the car before returning it to me. Now I am back in Pa. Thankful to have the care done quickly and good review. J.Smerdon More
Always treated with courtesy and honesty. I have been using the service dept. at Burne for many years and am always treated with courtesy and honesty in what's being done, what needs to be don I have been using the service dept. at Burne for many years and am always treated with courtesy and honesty in what's being done, what needs to be done to the car, what could be put off for a little while, etc. More
Excellent service Egon and all members of the service department are wonderful! Always helpful and pleasant whic is why I have dealt with them for over 10 years. Egon and all members of the service department are wonderful! Always helpful and pleasant whic is why I have dealt with them for over 10 years. More
Michele C. Egon always knows my name and is super personable! He quicky gets my car in for service as I wait. He answers any questions or concerns I have. The w Egon always knows my name and is super personable! He quicky gets my car in for service as I wait. He answers any questions or concerns I have. The waiting area always has a variety of beverages and snacks. This is my second CRV and I get all my services done at the Matt Burne Scranton dealership. Thanks guys! More
Prompt, reliable service and employees who call you by name! I dropped off the car the night before my appointment and left a note saying that I would like to have it done as early as possible. At 9:30 a.m. I r I dropped off the car the night before my appointment and left a note saying that I would like to have it done as early as possible. At 9:30 a.m. I received a call saying it was ready. The invoice for the service and inspection was reviewed with me and I was on my way in a few minutes. It's always that fast and easy! If I stop by with an unexpected issue there is always someone willing to help, even if I don't have an appointment. More
always a pleasant experience The service area is clean, you never have to wait, everyone is friendly and I'm always satisfied with the service. They usually give me a ride to wor The service area is clean, you never have to wait, everyone is friendly and I'm always satisfied with the service. They usually give me a ride to work and back. More
Matt Burne Continues to Be the Best I've owned and operated Hondas for 35 years. The cars themselves last forever if you service them properly. That being said, the service department I've owned and operated Hondas for 35 years. The cars themselves last forever if you service them properly. That being said, the service department at Matt Burne is second to none in providing that service. They always do the work right the first time, have you in and out in a reasonable amount of time and keep you involved in the service process whenever necessary so you don't get any unpleasant surprises when the work is done. In fact, the only problems I have ever had is that their outstanding work is no longer a secret and service appointments fill up quickly, so it sometimes takes a few days before they can take you. (However, if you have a legitimate emergency, they always find a way to get you in immediately.) They are, without a doubt, the best at what they do! More