Matt Burne Honda - Service Center

Annual inspection visit I went with my grandmother to have her car inspected. She's 83 years old, doesn't drive much, and only takes the car in once a year. I've been driving I went with my grandmother to have her car inspected. She's 83 years old, doesn't drive much, and only takes the car in once a year. I've been driving her car the last few months and I know theres some things it needs, the breaks don't respond properly, the oil needs to be changed, and theres an error indicator light always on, which the manual says could be a fuel emissions issue, and to take it to the dealer asap. None of these things were fixed when we were there. I brought them up, they told me the breaks and oil are fine and the light doesn't mean anything. I'm not happy with those answers. More

Ruined driver side door I scheduled an appointment for a minor repair. The piece on the back windshield that the windshield washer fluid comes out of had broken off. At the t I scheduled an appointment for a minor repair. The piece on the back windshield that the windshield washer fluid comes out of had broken off. At the time of scheduling I told them I would be waiting for the vehicle. When I arrived they also had me down for a recall repair for the door locks. I was never informed of this ahead of time and had to wait 2 1/2 hours for my car. In repairing the door lock on the driver side door, they did something to the inner door panel and now it sticks up. I am very unhappy. More

Great as always It is always a great and easy experience at Burne Honda. The staff is always friendly and helpful and there are never any issues. Always the best!! It is always a great and easy experience at Burne Honda. The staff is always friendly and helpful and there are never any issues. Always the best!! More

great guys but too expensive brakes and rotors to $1,000.00 Way too expensive. excellent staff and work We have bought numerous cars with extended service plans . Have alway brakes and rotors to $1,000.00 Way too expensive. excellent staff and work We have bought numerous cars with extended service plans . Have always had all our work done there . Needed brakes and rotors and cost close to $1,ooo included inspection. Way too expensive for that kind of work. More

Replace battery My car wouldn't start but then after work I was lucky to get it started so I drove directly to Matt Burne Honda to leave it. I did not have an appoint My car wouldn't start but then after work I was lucky to get it started so I drove directly to Matt Burne Honda to leave it. I did not have an appointment but the next morning they checked it out and sure enough had to replace the battery and called me that it was done. More

awesome service they people are pleasant, kind and the service is above all others, they are fast and efficient. they keep you informed at all times. They provide a they people are pleasant, kind and the service is above all others, they are fast and efficient. they keep you informed at all times. They provide a great service More

Oil Change Service I scheduled an oil change and when I dropped my car off they scheduled me for a service costing around $200 without my knowledge. If I had not asked I scheduled an oil change and when I dropped my car off they scheduled me for a service costing around $200 without my knowledge. If I had not asked for them to rotate my tires along with the oil change I would have not been told about the extra service. This is a deceptive practice and should not happen in such a reputable dealership. More

My overall experience was exceptional Burne Honda team was the best. The experience exceeded my expectations in knowledge, professionalism, friendliness and cost betting the other local de Burne Honda team was the best. The experience exceeded my expectations in knowledge, professionalism, friendliness and cost betting the other local dealerships! I am a customer for life! More

Professional and friendly The staff is always helpful and friendly. They explain everything to you and they make you aware of any upcoming things, such as the need for new tir The staff is always helpful and friendly. They explain everything to you and they make you aware of any upcoming things, such as the need for new tires, that will have to be attended to in the future. More

Regular maintenance It is easy to get an appointment. The service is done in a reasonable amount of time. I usually wait while the service is being done and the waiting It is easy to get an appointment. The service is done in a reasonable amount of time. I usually wait while the service is being done and the waiting room is clean and attractive. They explain all services done to my vehicle when I am checking out More