Back

Matt Burne Honda - Service Center

Scranton, PA

4.7
2,989 Reviews

2,989 Reviews of Matt Burne Honda - Service Center

Sort by
August 23, 2018

My overall experience was exceptional Burne Honda team was the best. The experience exceeded my expectations in knowledge, professionalism, friendliness and cost betting the other local de More

by LORAMIELO1319
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Moylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Wicksnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Carey
Aug 23, 2018 -

Matt Burne Honda responded

We're so glad you had an exceptional car buying experience at Matt Burne Honda!!

August 23, 2018

Professional and friendly The staff is always helpful and friendly. They explain everything to you and they make you aware of any upcoming things, such as the need for new tir More

by MARYELLEN.GIBBONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I.m not good with names but the service manager always takes time to discuss things.
Aug 23, 2018 -

Matt Burne Honda responded

That's great...thank you!

August 23, 2018

Regular maintenance It is easy to get an appointment. The service is done in a reasonable amount of time. I usually wait while the service is being done and the waiting More

by JEANMARIESTACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 28, 2018 -

Matt Burne Honda responded

Thanks for your loyalty...we appreciate it!

August 23, 2018

Recent Burne Honda visit Had roof rails installed and an oil and filter change for my 2017 Honda Pilot EX-L on 8/21. Dropped off my car around noon and by 4 PM all the work More

by Wjbgolfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
Aug 28, 2018 -

Matt Burne Honda responded

Thank you for your loyalty...we appreciate it!

August 23, 2018

Excellent customer service Very friendly and helpful atmosphere. The service to the car gets done within the timeframe that works best for you. They make the process very easy More

by KCUSICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Walsh
Aug 28, 2018 -

Matt Burne Honda responded

Thank you!

August 23, 2018

Inspection Did only the work requested. Done in a timely manor while waiting. Good coffee. Friendly people. I avoid taking my Honda to the dealer because of the More

by DJJURCHAK@COMCAST.NET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 23, 2018 -

Matt Burne Honda responded

Thank you!

August 23, 2018

Emergency call When my car suddenly started making a horrible noise, they told me to bring it right in. I was expecting to have to wait a long time since it wasn’t More

by JDRAGONFLYC@HOTMAIL.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember the service manager’s name but he was excellent.
Aug 23, 2018 -

Matt Burne Honda responded

Glad we were able to help you out!

August 23, 2018

Service is Great I really like getting my service done at Matt Burne Honda. I feel that it is very individualized, they do not give you a buzzer like some of the bigg More

by Cappy12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardanelli
Aug 23, 2018 -

Matt Burne Honda responded

We're so glad you experienced great service at Matt Burne Honda!

August 23, 2018

Well organized The experience was seamless and the communication was top-notch. Everyone I came in contact with asked what worked best for me and what was needed in More

by WCHRISTMAN
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wicksnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Carey
Aug 23, 2018 -

Matt Burne Honda responded

That's great...thank you!!

August 23, 2018

Tires spilling to Left Burne Honda quickly found the issues, informed us and we okay’d the replacement of the left strut and bad tire. With over 100K miles on the car we’ve More

by TLHPRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egan
Aug 23, 2018 -

Matt Burne Honda responded

That's great...thank you!

...
295
...