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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,986 Reviews

2,986 Reviews of Matt Burne Honda - Service Center

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August 23, 2018

Recent Burne Honda visit Had roof rails installed and an oil and filter change for my 2017 Honda Pilot EX-L on 8/21. Dropped off my car around noon and by 4 PM all the work More

by Wjbgolfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
Aug 28, 2018 -

Matt Burne Honda responded

Thank you for your loyalty...we appreciate it!

August 23, 2018

Excellent customer service Very friendly and helpful atmosphere. The service to the car gets done within the timeframe that works best for you. They make the process very easy More

by KCUSICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Walsh
Aug 28, 2018 -

Matt Burne Honda responded

Thank you!

August 23, 2018

Inspection Did only the work requested. Done in a timely manor while waiting. Good coffee. Friendly people. I avoid taking my Honda to the dealer because of the More

by DJJURCHAK@COMCAST.NET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 23, 2018 -

Matt Burne Honda responded

Thank you!

August 23, 2018

Emergency call When my car suddenly started making a horrible noise, they told me to bring it right in. I was expecting to have to wait a long time since it wasn’t More

by JDRAGONFLYC@HOTMAIL.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember the service manager’s name but he was excellent.
Aug 23, 2018 -

Matt Burne Honda responded

Glad we were able to help you out!

August 23, 2018

Service is Great I really like getting my service done at Matt Burne Honda. I feel that it is very individualized, they do not give you a buzzer like some of the bigg More

by Cappy12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardanelli
Aug 23, 2018 -

Matt Burne Honda responded

We're so glad you experienced great service at Matt Burne Honda!

August 23, 2018

Well organized The experience was seamless and the communication was top-notch. Everyone I came in contact with asked what worked best for me and what was needed in More

by WCHRISTMAN
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wicksnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Carey
Aug 23, 2018 -

Matt Burne Honda responded

That's great...thank you!!

August 23, 2018

Tires spilling to Left Burne Honda quickly found the issues, informed us and we okay’d the replacement of the left strut and bad tire. With over 100K miles on the car we’ve More

by TLHPRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egan
Aug 23, 2018 -

Matt Burne Honda responded

That's great...thank you!

August 23, 2018

Oil Change I was very pleased with my service. I have always been a Burne Honda customer and will continue to do so. I look forward to going again. More

by WJW820
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure the name
Aug 23, 2018 -

Matt Burne Honda responded

Thanks for your loyalty...we appreciate it!

August 23, 2018

Great service and great people. My wife and I service both of our Honda vehicles at Matt Burne Honda, and have always found the people and service to be great. More

by TPMURPHYJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack and Egon in the Service Department
Aug 23, 2018 -

Matt Burne Honda responded

Thank you!!

August 22, 2018

Efficient and courteous I never had a problem buying, leasing or when bringing my vehicle in for maintenance. All employees were professional and courteous no matter which de More

by AG49MV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirby, Tom Carey
Aug 23, 2018 -

Matt Burne Honda responded

That's great...thank you!

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