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Matt Burne Honda - Service Center

Scranton, PA

4.7
3,027 Reviews

3,027 Reviews of Matt Burne Honda - Service Center

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August 22, 2018

Always a satisfactory experience. We have always found Burne to be a satisfactory experience. Their service is always very good. That is why we have bought 7 Honda's from Burne. More

by gmrs0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Churi
Aug 23, 2018 -

Matt Burne Honda responded

Thank you for your loyalty...we appreciate it!

August 22, 2018

Old satisfie cusstomer. I have purchased 13 or 14 new Hondas at this dealership and had them all serviced there. Need I say more! The very few problems over the years were al More

by MASEYKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Moylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Walsh, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Wicksnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley, Egan, Mike in service department.
Aug 23, 2018 -

Matt Burne Honda responded

Thank so much for your loyalty...we appreciate it!

August 22, 2018

Great service. The best around. I’ve had my vehicles in numerous repair garages over the years. None can even come close to Burne Honda’s service. They’ll well qualified,polite and v More

by JKANE3029
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Churi
Aug 23, 2018 -

Matt Burne Honda responded

Thank you!!

Aug 23, 2018 -

Matt Burne Honda responded

Thanks for your loyalty!!

August 22, 2018

Put spare tire back in cargo area,put original tire back on I was happy with the service received.Jack Manley was my Service Advisor.He gets a 5 rating for Excellent service.When the work was finished , he exp More

by BAZZIE5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Munley
Aug 23, 2018 -

Matt Burne Honda responded

Thank you!!

August 22, 2018

Regular Preventive Maintenence The service writers and mechanics are top notch.They are very attentive to your specific needs,and always inform me of any additional service that I m More

by JERSEYTEAMSTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Loberto Egon Berardanelli Jack Munley Nick and Joe and Ryan in the shop
Aug 23, 2018 -

Matt Burne Honda responded

Thank you so much for the recommendation...we appreciate it!

August 22, 2018

Matt Burne Honda Always courteous and they work with you to get the job done right; the first time. They work hard to give you great customer satisfaction. More

by MARKNOLAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean McGuire
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2018 -

Matt Burne Honda responded

Thank you!!

August 22, 2018

great customer sevice Everyone I have spoken to at Matt Burne Honda have always been pleasant and courteous..I am hoping to drive my Honda for years to come. More

by dmurrin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 23, 2018 -

Matt Burne Honda responded

Thank you!!

Aug 23, 2018 -

Matt Burne Honda responded

Thank you!!

August 22, 2018

Great service! The Service Department at Matt Burnie Honda was great, The Waiting area was clean and comfortable. The Staff gave accurate estimations of wait times More

by MGORZELNIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department personnel from intake to payment were professional and courteous!
Aug 23, 2018 -

Matt Burne Honda responded

Glad you experienced great service at Matt Burne Honda!

August 22, 2018

Done on time and at the price quoted They always do quality work. The price is always right and the work is done on time. The waiting room is bright and comfortable, with plenty to read t More

by JKERRIGAN219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No service people listed.
Aug 23, 2018 -

Matt Burne Honda responded

Thank you!!

August 22, 2018

Matt Burne Continues to Be the Best I have driven Hondas since 1984 and have logged over 1,2 million miles driving them. The cars themselves will last darn near forever with regular ser More

by DZPLUS11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon and Jack (service)
Aug 23, 2018 -

Matt Burne Honda responded

Thanks so much for your loyalty...we appreciate it!