Matt Burne Honda - Service Center

It’s very hard to reach the service department. I had to call the front desk to have her transfer me to someone. I had to take my car in for a recall but they only provide shuttle services if you w I had to call the front desk to have her transfer me to someone. I had to take my car in for a recall but they only provide shuttle services if you work in Dunmore/Scranton. I do not work in either city so I had to pay for an Uber to get to and from work while my car was being serviced.Very inconvenient. More

I was told they did their job, not putting my bumper back on correctly was not their problem. on correctly was not their problem. More

The employees were efficient, knowledgeable, and courteous. I always have a good experience at Matt Burne Honda. courteous. I always have a good experience at Matt Burne Honda. More

I often feel like a fish out of water when I walk in there. They're not overly friendly and don't always give information. When I ask questions, I feel like I'm bothering them or like I should already k there. They're not overly friendly and don't always give information. When I ask questions, I feel like I'm bothering them or like I should already know. They do great work and I'm pleased with that. More

I have been using Burne Honda for the entire life of the car. They were always up front about things, Keep up the good work. Thank you. car. They were always up front about things, Keep up the good work. Thank you. More

Everyone I've come across has been so nice! I'll be coming here for all of my car's needs! I'll be coming here for all of my car's needs! More

Had to have torque converter replaced due to transmission system problem. Fortunately repair was covered by extended warranty. They had the car for a week so I had to rent a car at a cost of $350 due to no l system problem. Fortunately repair was covered by extended warranty. They had the car for a week so I had to rent a car at a cost of $350 due to no loaner car until the last day when they supplied me one which I appreciate. Repair successful so far. More

Katie, did an awesome job scheduling. The mechanic did an awesome job in repairs. Thankyou The mechanic did an awesome job in repairs. Thankyou More

Best dealership in NEPA! I always said you make your first sale in the showroom and your second in the service department. Matt Burns Honda excellent in both spots! I always said you make your first sale in the showroom and your second in the service department. Matt Burns Honda excellent in both spots! More

Professional respectful and kind Variety of cars and options Close to our place Always asking for feedback options Close to our place Always asking for feedback More