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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,964 Reviews

2,964 Reviews of Matt Burne Honda - Service Center

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September 20, 2024

Great dealership! I’ve bought 6 new vehicles there and getting ready for my 7th. Salesman and service department are top notch! More

by MMCGRAW3091
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McGuire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Walsh, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2024

Service was quick and efficient. The car is working great. Communication with Egon was great. I reached him easily by phone, and he kept me right up to date on the progress. More

by MMCLANE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2024

I bought a used Subaru Outback and an extended warranty. I made my first service appointment for an oil change and tire rotation. Although I made the appointment weeks in advance, I was told to expect a lon More

by JAMESGOONAN
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service reception
September 18, 2024

This service department treats you like family and looks for ways to save you money. More

by TRAVELER2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan no longer works there
September 17, 2024

I took my vehicle in for an oil change and tire rotation. The service was completed in less than an hour. The staff went above and beyond to accommodate me when they noticed that my mobility is limited. I More

by KELBMAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not have their names, there were 2 women. One brought my paperwork and asked if I needed my car out front. One was from service at the first desk and moved my car for me.
September 17, 2024

Service on my vehicle is handled with professionalism and excellent customer service every time! Thank you! More

by kconnor1029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2024

Recall work was done but disappointed with the gouges/scratches service left in the plastic on my console after repair was done. Also dealership said the car would be sone the same day and it was More

by Clshane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept. Unknown
September 15, 2024

Good, dependable service. Convenient shuttle service. Price seemed fair. What’s with the fifteen word limit? Control much? Haha More

by JUDITHROTH2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2024

When I bring my Hondas to Matt Burne Honda, I know not only that will my vehicles will be taken care of, but that I will too. They care for me and my well-being along with the performance of my cars. More

by JOSHUAJONES14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2024

Great service and friendly people to deal with clean waiting room with coffee and a tv More

by CAROLE_MINICHELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
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