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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,963 Reviews

2,963 Reviews of Matt Burne Honda - Service Center

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October 22, 2023

I had such a great experience when I purchased my car but when I bring it in for service there is such a lack of courtesy. Every service appointment I walk away disappointed and very frustrated More

by JOYSCOTTM2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Egon Berardinelli
2.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2023

Horrible customer service and support. You get pushed off when an issues arrives. Egon stutters to find the words to make you think he cares. He’s a joke!!! More

by HHSGIRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Egon Berardinelli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2023

As always, I was very pleased with the personnel and service I receive at Matt Burne Honda. More

by BettyL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2023

Very good staff which makes it easier to purchase a car or get your car serviced.Just a good all around dealership. More

by MLEWCZUK14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2023

Always pleasant. ...the dealer gets you in, and service is completed as soon as possible. They don't keep you there wasting your time. More

by PSUPROUD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2023

Vickie got back in a timely manner. My issue was taken care of as a part of extended warranty with no issues More

by ak907sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicki Frisino
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2023

They took me in when I had an emergency and my car was ready the next day. I wasn't inconvenienced at all. More

by ncbsped
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicki Frisino
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2023

Very good Egon is great. He is very customer friendly and cares to get things done right. More

by JJRADOCESKY
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Egon Berardinelli
September 30, 2023

Very professional got to work on quickly very happy with the price look forward to seeing you again More

by aanescavage1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2023

Service department is great. Egon and Morgan are always very helpful. They are the best. More

by WOLFEL22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicki Frisino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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