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Matt Castrucci Nissan

Dayton, OH

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rated
24 Reviews

3013 Mall Park Drive

Dayton, OH

45459

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24 Reviews of Matt Castrucci Nissan

April 07, 2024

Very disappointed! !! Went in to lease my fourth vehicle besides the previous vehicles I have purchased and disappointed in the offers! Doesn’t pay to be a loyal custome More

by Jeepchik28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Disappointment!
September 28, 2023

I wanted to compliment Phil Bailey with his help in leasing my new 2023 Rogue. This is the third Nissan I have leased with Phil’s kind and patient help. Ahmed Salman and the finance department also More

by jenncorley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Bailey, Ahmed Salman and finance dept
February 22, 2023

They had my girls Frontier since oct 6/22 and surprisingly they say bad ECU, fuel pump and wiring from a previous shop but the truck never had any work done Pryor to this, not they threatening to More

by Nonissan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jazmine Reed
July 25, 2022

I bought the extended warranty with a 2014 car, less than 70000 miles, engine broke down 15000 miles later, we have all the maintenance documentation, and we get denied by the warranty, so we have one of the More

by cd1990
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't have any names
December 18, 2020

Would never use bodyshop again. Every interaction with them has been awful. The lady who called to tell us it was done was incredibly rude when I couldn't drop what I was doing and go pick it up that minu More

by JJ
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Female in office
January 03, 2020

I would advise not going to this dealership at all. I had a lift gate repaired and 3 days later it was broken again. I had to take it to another dealer as well. Also, I would be careful taking a car here for More

by DissatisfiedNOhio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
September 10, 2019

Two Bad Experiences So Far We tried to work with a salesperson more than one time when searching for a new automobile. Each time the conversation with the female salesperson More

by Elizabeth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
A woman salesperson each time
Dec 12, 2019 -

Matt Castrucci Nissan responded

Hi Elizabeth, thank you for your feedback. Please email us directly at reviews@mattcastrucci.com so we can help further in this matter.

August 14, 2018

used car warramty Paid cash for a 2016 Nissan Maxima was assured it had a factory warranty. First issue i had the window was falling out called for an appointment after More

by unhappy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service department
July 19, 2018

Lied too! I was told a price, tax, title and out the door by sales person. Test drove the vehicle was going to get a few things fixed but was going to make the More

by Bgreeny
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Used car lot
December 14, 2017

Bad bad service They will charger you to work on your car even under factory warranty and u have no choice but to pay or not get your car More

by Don Combs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Luke
1