Matt LaFontaine Chevrolet Buick GMC
Grayling, MI
Filter Reviews by Keyword
By Type
Showing 13 reviews
I've never had an experience less than stellar - but this one far exceeded my expectations. I had front and rear end damage from two different incidents. When my vehicle was returned, it looks BRAND NEW - an one far exceeded my expectations. I had front and rear end damage from two different incidents. When my vehicle was returned, it looks BRAND NEW - and smells it too. A complete detail was done on the inside and outside of my car! In addition, I was able to have a courtesy car the entire time my vehicle was being fixed and the body shop was in constant contact with me. They also took care of all the communication in regard to my claim so I was able to remain hands-off with my insurance company and just let the professionals handle it. Will never go anywhere else! More
Service department couldn't work on my truck on the appointment date due to a customer emergency but did ask to bring it on the next day. Brought my truck in the next morning and the service department appointment date due to a customer emergency but did ask to bring it on the next day. Brought my truck in the next morning and the service department started to work on it as soon as I came in. They did fix the alignment issue and I and very satisfied with the work they did. More
When I hit the send button for is this vehicle available. I ask what is the payload/towing capacity. I've never gotten an answer. I don't have time to talk to every dealer I hit that button with. There are I ask what is the payload/towing capacity. I've never gotten an answer. I don't have time to talk to every dealer I hit that button with. There are over 4,500 trucks alone for sale in a 100 mile radius of me, and these people are arrogant enough to think they are the only ones I've contacted. When someone hits the send button from cars.com with additional questions. ANSWER THEM. Do not make someone take an extra step of calling. You have a national inventory that's increased from about a million in July of 2022 to almost 2 million in Dec of 2022. Every manufacturer has a double digit supply of new cars, Ford is almost at a 70 day supply of new vehicles. Whole sale used vehicles sales have plummeted, interest rates have gone up. Carvana is looking like it's going into bankruptcy. You need to work a little harder for your sales. More
Professional, friendly and efficient service. Only location I purchase from. Every aspect of this sale was effortless for me. Only location I purchase from. Every aspect of this sale was effortless for me. More
My experience at Matt LaFontaine was amazing! Kerry and Ben were a huge help with picking the perfect car! I definitely recommend! Kerry and Ben were a huge help with picking the perfect car! I definitely recommend! More