Matthews Chrysler Dodge Jeep Ram
Vinita, OK
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Hi everyone. I regret that I made a favorable post about Matthews Chrysler Jeep Dode in Vinita. Here's the issue. We bought a cheap car. It's a really nice car, b I regret that I made a favorable post about Matthews Chrysler Jeep Dode in Vinita. Here's the issue. We bought a cheap car. It's a really nice car, but it's a 2007. Great. We wanted clarification on the mileage. He Jeremy, the sales manager, told me three times he'd had the shop verify the vehicle's mileage on the car's computer. That's because the odometer isn't working. It's an easy fix that I'm doing myself, but I wanted some peace of mind by comparing the mileage on the car's title to the mileage advertised. I was told they don't have to get me a title for 60 days. I drove away troubled. A few days later I went back to the dealership because no one would return my phone calls. At this point, I was not angry. I was worried, but not suspicious. I just wanted verification because.....the title showed up and.....tge odometer hasn't worked for three years. Michael stood over me, pointing and shouting. You signed the odometer statement!!!! Ok. So, very suspicious now!!He got up shoved a paper I signed and basically called me stupid because I believed what he told me. Then he put his finger in my face., shoved the paperwork at me and told me to leave. I have reported odometer fraud to the OK Attorney General. FYI the mileage was NEVER verified through the vehicle's computer. The computer was Michael's desktop and it was Carfax. Carfax is not always up to date!! More
Service department did a good job with all the maintenance work needed on the vehicle. maintenance work needed on the vehicle. More
My wife and I are very pleased with our RAM purchase. Kelly Van Horn - our salesman - was very attentive in satisfying our "wishes" in the purchase. He also stayed in contact and forwarded answers to our Kelly Van Horn - our salesman - was very attentive in satisfying our "wishes" in the purchase. He also stayed in contact and forwarded answers to our requests even after hours. We are located approx. 500 miles from Vinita, OK here in Texas and he made a long distance deal not only doable but stress free. We took delivery of our RAM tonight and the truck exceeded our expectations! We are very satisfied with Kelly and Matthews CDJR. We highly recommend this dealership for your new vehicle purchase. We will definitely deal with Matthews CDJR again... The Vineyard Family More
Dealership had truck for 30 days in service and as far as I know only thing they did was run my batteries dead. Truck was in for an ECM replacement I know only thing they did was run my batteries dead. Truck was in for an ECM replacement More
Had a great experience at this dealer. Kelly was very straight forward and easy to work with. I would purchase another vehicle from him without hesitation. Kelly was very straight forward and easy to work with. I would purchase another vehicle from him without hesitation. More
Kelly was very helpful and accommodating. Easiest process I have ever had buying a vehicle! Easiest process I have ever had buying a vehicle! More
Taylor was great and answered all our questions. We drove 3 hours to see a very specific model we were looking for. The buying process went well and we were out the door with a new vehicle. We drove 3 hours to see a very specific model we were looking for. The buying process went well and we were out the door with a new vehicle. More
I went in just to see what they could do for me. We were completely upside down in our vehicle and needed some options to get out of it. Kelly Van Horn went above and beyond helping us come up with We were completely upside down in our vehicle and needed some options to get out of it. Kelly Van Horn went above and beyond helping us come up with a solution to our situation. Never did I think it would be so easy, but he worked his butt off and got it done! We left there with not one, but two new vehicles! I absolutely will be back and continue to buy from Kelly again and again! Never have we had such a wonderful salesman who wasn’t pushy and actually listened to our wants and concerns. Thank you so much!! More