Matthews Chrysler Dodge Jeep Ram - Service Center

I’m over 60 and have bought numerous new vehicles, with the exception of my Motorcycles, all but one were purchased in this town. The last three from this dealership under different owners. However, this i the exception of my Motorcycles, all but one were purchased in this town. The last three from this dealership under different owners. However, this is the first time I have been denied a loner vehicle while mine was being repaired. I’m always amazed that they are too lazy to keep cars on their showroom floor, but I suppose that would require a manager or owner to actually show up and instruct a sales person to do it. I’ve been standing in the empty showroom waiting on my truck and had customers approach me with questions about vehicles on the lot when I was there waiting on my vehicle. With the proposed $2billion theme park coming to this town you would think Dodge would do a better job here. I’ve learned my lesson and won’t purchase another vehicle from them. No complaints about the mechanics or job they preform, they do amazingly great work in an extremely outdated, poorly designed space. But for the shop manager to tell a long time repeat buyer that they have done away with their loner program and leave them stranded at the shop without even offering them a ride home is unacceptable. I will be buying my next truck out of town if I decide to stay with Ram. More

Great experience. Always polite and great service.Will return for further service. Home town dealership. Always polite and great service.Will return for further service. Home town dealership. More

Matthews always provides the best service experience. They are second to none and I will always recommend them to my friends and family. They are second to none and I will always recommend them to my friends and family. More

Always helpful showing concern knowledge fast and friendly there technicians do excellent professional work and the repair time is minimal friendly there technicians do excellent professional work and the repair time is minimal More

Thorough explanation of services and Chris is always so helpful and knowledgeable. Repairs took longer than expected but kept me informed helpful and knowledgeable. Repairs took longer than expected but kept me informed More

Service department is top notch! ! I just wish I could say the same for the sales department. I would much rather shop local than buying my vehicles 30 miles down the road. ! I just wish I could say the same for the sales department. I would much rather shop local than buying my vehicles 30 miles down the road. More

Great dealership and wonderful people! Friendly and skilled customer service. Inhad a unique problem with my Jeep and they kept working until they figured it the solution. I couldn't be mo Friendly and skilled customer service. Inhad a unique problem with my Jeep and they kept working until they figured it the solution. I couldn't be more pleased. More

I love how they handled all of their inventory from new to used! Danny sure runs a tight knit group back in the service department! to used! Danny sure runs a tight knit group back in the service department! More

Danny Smiley is the very best! He has always got my mail jeep in and worked hard on getting it back out to me ASAP! He knows that is what makes my living.. Thank you Danny and Chri He has always got my mail jeep in and worked hard on getting it back out to me ASAP! He knows that is what makes my living.. Thank you Danny and Chris🚙 More

Service performed well and accomplished in a. Timely manner. That is all I have to say Timely manner. That is all I have to say More