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Matthews Ford
Norwich, NY
243 Reviews
Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices.
We want to make your visit as comfortable and as safe as possible- whether you're shopping to lease a buy a new vehicle or buy a used vehicle, servicing your current or trading in your old. We offer a clean, comfortable waiting area with charging stations, work stations and free WiFi so you can stay connected to work and home while you're away.
We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
May 05, 2026
Jon was very helpful.
He assisted with every part of the repair process, from scheduling the appointment to working with the insurance company. Very responsive and answere
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by JENNIFERTELESKY
Verified Customer
Verified Customer
May 02, 2026
Matthews Fords body shop is the best of the best!
I must say Jonathan was excellent with his customer communication. The body shops workmanship was great. It was a pleasure dealing with Matthews For
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by JAMESD8104
Verified Customer
Verified Customer
Employees Worked With
April 15, 2026
Matthews Ford of Norwich and especially Rich Ryan really
came through for me again. This is my third vehicle Rich got me into and he really knows what I want and goes above & beyond to make sure he finds on
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by Tony Napolitano
Employees Worked With
Dealership Inventory (101 Vehicles)
Photos & Amenities
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Express Service
- Free Coffee
- Free Drinks
- Free WiFi
- Pet Friendly
- Quick Lube
- Shuttle Service
- Television
