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Matthews GM Center - Service Center

Vestal, NY

4.8
325 Reviews

325 Reviews of Matthews GM Center - Service Center

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January 16, 2024

Rob was very professional and explained what was needed and why. I found him to be very personable and someone i liked doing business with. More

by fgreen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2024 -

Matthews GM Center responded

We're glad to hear Rob took great care of you! We appreciate your business and the perfect review!

January 15, 2024

Matthew has always been very professional and friendly to deal with. They always seem to treat their customers with respect More

by BLROGERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom
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Jan 30, 2024 -

Matthews GM Center responded

Thank you for choosing Matthews! We appreciate your business and the great review!

January 13, 2024

Noticed my truck parked close to another vehicle and my door was opened into that vehicle More

by gregoryderick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sorbello
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Jan 30, 2024 -

Matthews GM Center responded

Thank you for letting us know about your recent experience. We will communicate this with our Team and make sure our staff is being extra careful. We appreciate your business!

January 12, 2024

John Quick was very polite and professional from the first phone call. They treated my time as important as theirs. Will definitely check with this dealer for inventory in the future. More

by r1ryfun
Recommend Dealer
Yes
Employees Worked With
John Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2024 -

Matthews GM Center responded

We're glad to hear you had a great experience with John! We appreciate your business and the great review!

January 08, 2024

Have been a customer for many years. Staff from sales to service is wonderful to deal with More

by MELODYK0321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Tabeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Polakovich, Scott Sorbello
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Jan 30, 2024 -

Matthews GM Center responded

We appreciate your continued business and the great review!

January 06, 2024

I have worked with Tim Chsliday for many year buying new cars and he never lets us down More

by MAMAALISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Cseledy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2024 -

Matthews GM Center responded

Thank you for choosing Matthews! Tim is the best and we're glad he's taken great care of you! We appreciate your business and feedback!

January 05, 2024

I received a professional and informative seevice from start to finish. The work was done well and timely as promised. I had a great overall experience. More

by dottinl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 30, 2024 -

Matthews GM Center responded

Thank you for choosing Matthews! We appreciate your business and the great review!

December 30, 2023

Efficient process, comfortable waiting area. Staff are all friendly. My vehicle has been serviced there for 10 years, no complaints! More

by crickeysmom
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2024 -

Matthews GM Center responded

Thank you for your continued business! If there is anything more we can do in the future to provide an even better experience, please don't hesitate to let us know how.

December 29, 2023

Quick and excellent service. Very friendly and courteous people along with a very comfortable waiting area. More

by dean12995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Polakovich
Report | Print
Jan 30, 2024 -

Matthews GM Center responded

Thank you for the great review and your business!

December 26, 2023

Very accommodating. Had to reschedule and got in very next day. Used shuttle service and driver was prompt and courteous. More

by mwashburn0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sorbello
Report | Print
Dec 27, 2023 -

Matthews GM Center responded

We're glad to hear you had a great experience with our Team! Thank you for your business and the great review!

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