Jim Rodgers
Jim Rodgers at Matthews GM Center
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Jim Rodgers

Service Advisor

Matthews GM Center

3721 Old Vestal Rd
Vestal, NY 13850

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4.7
76 Reviews
4.7

76 Reviews

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76 Reviews of Jim Rodgers

April 20, 2024

Dealership Rating
Employee Rating

I have purchased many vehicles from Matthew's and will continue to do so. My last visit was to get my oil change and tire rotation plus my third brake light had water in it. The new person was going to ca More

by mschnurbusch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Hobarth, Rob Linge

Apr 22, 2024

Matthews GM Center responded

Hi, Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

April 13, 2024

Dealership Rating
Employee Rating

Always satisfactory service and excellent staff…. .very comfortable environment My husband always took care of the “car business” but after he passed it’s on my shoulders and Matthews has made it eas More

by rshady1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 18, 2024

Matthews GM Center responded

Hi, Thank you for the 5 Star Review and your continued business!

March 22, 2024

Dealership Rating
Employee Rating

Rob is always pleasant in greeting me, and very attentive to any issues, concerns, and questions I may have regarding the servicing of my vehicle. He always takes the time to explain things in a manner whic More

by cyconnolly12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2024

Matthews GM Center responded

Hello, We’re so glad to hear you had a great experience with Rob Linge! Thank you for your business and the great review!

March 21, 2024

Dealership Rating
Employee Rating

Scabs! Rather throw parts at a vehicle than actually fix it right the first time. Customer can't be right so tell them their wrong. I was right though. Stil More

by BRANDONWIDGER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Fred Hobarth

Mar 22, 2024

Matthews GM Center responded

Hi Brandon, I understand that your issue was handled when you had mike call your insurance company and fix your problem. Any further problems please call mike he will help you. All though the comments made are extremely harsh we will help you in the future

March 20, 2024

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Employee Rating

Went in for simple oil change/ inspection. Hit them with surprise problem discovered on drive in. They handled everything quickly and efficiently. More

by dalekeenan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Linge

Mar 21, 2024

Matthews GM Center responded

Hello, Thank you for the 5 Star Review and your business!

February 23, 2024

Dealership Rating
Employee Rating

Matthews GMC service is always top notch, on time, thourough and neat. This is my sixth GMC in a row and all have been serviced at Matthews. Great service that you keep coming back to. More

by liznshep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2024

Matthews GM Center responded

Thank you for your continued business, Liz!

February 16, 2024

Dealership Rating
Employee Rating

Got to the dealership on time and was Promptly received and schedualed. The work was done on a timely manner. More

by MICHAEL JIMENEZ
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 27, 2024

Matthews GM Center responded

We're glad to hear our Team took great care of you! We appreciate your business, Michael!

February 08, 2024

Dealership Rating
Employee Rating

Really great place got me right in for my work being done on my truck.people was really polite and friendly. Really set there goles on helping me More

by norton075
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Hobarth, Rob Linge

Feb 27, 2024

Matthews GM Center responded

Thank you for the great review and your business!

January 24, 2024

Dealership Rating
Employee Rating

SERVICE WAS GOOD UNTIL CAR WASH TOOK FOR EVER. IT WAS VERY SLOW AND THE JOB DONE WAS POOR. THE REST OF THE WAS VERY GOOD. More

by MICHAEL JIMENEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Polakovich

Jan 30, 2024

Matthews GM Center responded

Thank you for letting us know about your recent experience. We will communicate with our Team in an effort to provide a better future experience. We truly appreciate your business!

January 16, 2024

Dealership Rating
Employee Rating

Not real happy with their repair service don’t feel they pay much attention to overall condition had a repair that could have been avoided if they would have done the job and changed everything the first ti More

by allitems24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rob Linge

Jan 17, 2024

Matthews GM Center responded

We're sorry to hear about your recent experience and we would love the opportunity to speak with you in an effort to turn your experience around, At your earliest convenience, please give Service Manager, Mike Ryder a call at 607-798-8000. Your business is important to us.

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