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Matthews Hyundai of Greece

Rochester, NY

4.8
1,644 Reviews

3975 W Ridge Rd

Rochester, NY

14626

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1,644 Reviews of Matthews Hyundai of Greece

March 24, 2026

Was unaware how much money the service would cost. Waited for my car, was told service would take about an hour, it took 2.5 hrs. Eric was very nice however More

by n.paintonrickard
Recommend Dealer
No
Employees Worked With
Eric Koval, Eric Koval
March 21, 2026

Great customer service. Have worked with Eric in the past but this appt was with Jared. Both are exceptional More

by Wjc401
Recommend Dealer
Yes
Employees Worked With
Eric Koval, Eric Koval
Mar 23, 2026 -

Matthews Hyundai of Greece responded

Hi- Thank you for your kind words! We’re glad our service team took great care of you.

March 18, 2026

Service team is always a pleasure to work with given how busy they always are which makes it seem chaotic. However, when I leave the mechanics seem to never do a quality check. Previous visits it took four More

by dominicbialek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Koval
Mar 20, 2026 -

Matthews Hyundai of Greece responded

Hi Dominic- We’re sorry to hear that the service performed did not meet your expectations. Quality workmanship is very important to us, and we regret to hear about your visit. Thank you for letting us know, and we do hope you give us a chance to provide a better future experience.

March 17, 2026

Always satisfied with it Prompt service and comfortable waiting room I didn't deal with him, but I was glad to see Todd is still there. More

by henrywild15
Recommend Dealer
Yes
Mar 18, 2026 -

Matthews Hyundai of Greece responded

Hi Henry- Thank you for your kind words! We’re glad our service team took great care of you.

March 16, 2026

My salesman Joe Mora was very knowledgeable and friendly, as was the General Manager Joseph Minarik. This was the 3rd Hyundai Sonata that I bought from this dealership. The service department advisor Todd More

by Surfroamer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Mora, Sales Professional, Joseph Minarik, Todd Scharping
Mar 16, 2026 -

Matthews Hyundai of Greece responded

Hi- It’s our goal to make every visit a great one and we're happy to hear our Team delivered!

March 14, 2026

The purchase procedure went quick and well explained. All the questions I had were answered well. More

by David Rochester
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Ostrander
Mar 16, 2026 -

Matthews Hyundai of Greece responded

Hi David- We truly appreciate your feedback and your trust in Matthews Auto. Enjoy your new vehicle and drive safely!

March 12, 2026

See my google review Todd was Courteous, thorough, kept me informed throughout the process and went the 'extra' mile More

by ncampan
Recommend Dealer
Yes
Employees Worked With
Todd Sharping
Mar 16, 2026 -

Matthews Hyundai of Greece responded

Hi- We’re glad to hear your service visit went smoothly with Todd. See you next time!

March 10, 2026

I came into the dealership with the idea that I was leaving with an upgrade and I did just that. The gentleman that helped me was friendly and professional. He assisted me with my trade in and rushed a More

by KJMANIACE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Kazlauckas
Mar 16, 2026 -

Matthews Hyundai of Greece responded

Hi- It was our pleasure helping you find the right vehicle. Thank you for choosing Matthews Auto and enjoy your new ride!

March 09, 2026

Had a 9:00am appointment. At 11:00 was told there was a nail in my tire, and it was not reparable. Gave me a quote for new tire, but shopped around, and got a better price, an More

by Patricia Pero
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Scharping
Mar 09, 2026 -

Matthews Hyundai of Greece responded

Hi Patricia- We apologize for the extended wait time during your visit. We understand how valuable your time is and regret the inconvenience this caused. Thank you for letting us know, and we do hope you give us a chance to provide a better future experience.

March 08, 2026

Friendly and welcoming. Justin made everything smooth and easy. Everything was easy and I enjoy my new lease. More

by CSTAHOVIC
Recommend Dealer
Yes
Employees Worked With
Justin
Mar 09, 2026 -

Matthews Hyundai of Greece responded

Hi- We’re glad Justin could help you find the perfect vehicle. Thanks again for choosing Matthews Auto!

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