Matthews Hyundai of Greece
Rochester, NY
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1,644 Reviews of Matthews Hyundai of Greece
Was unaware how much money the service would cost. Waited for my car, was told service would take about an hour, it took 2.5 hrs. Eric was very nice however Waited for my car, was told service would take about an hour, it took 2.5 hrs. Eric was very nice however More
Service team is always a pleasure to work with given how busy they always are which makes it seem chaotic. However, when I leave the mechanics seem to never do a quality check. Previous visits it took four busy they always are which makes it seem chaotic. However, when I leave the mechanics seem to never do a quality check. Previous visits it took four visits just get my break light situation fixed due to them no spot checking their work. This most recent fix and visit, I asked my PSI of my tires and wires on my driver side to checked as well. Those were not checked, but they had no problem charging me for an extra hour of labor. If they did check my PSI, then my right rear tires was deflated to 30PSI while my other three were all set to 36 PSI based on my cars reading and my wires are still dangling. You take the good and the bad and this place does a decent job. Would highly recommend them for your oil changes, but make sure you remind them before you get your keys back if X and Y were done as something will go missed. More
My salesman Joe Mora was very knowledgeable and friendly, as was the General Manager Joseph Minarik. This was the 3rd Hyundai Sonata that I bought from this dealership. The service department advisor Todd as was the General Manager Joseph Minarik. This was the 3rd Hyundai Sonata that I bought from this dealership. The service department advisor Todd Scharping is very professional, and if I call with an issue, he gets my car serviced quickly. More
I came into the dealership with the idea that I was leaving with an upgrade and I did just that. The gentleman that helped me was friendly and professional. He assisted me with my trade in and rushed a leaving with an upgrade and I did just that. The gentleman that helped me was friendly and professional. He assisted me with my trade in and rushed around to be sure I could leave with my new car. They were all very welcoming, kind, and the dealership was very clean! I also quite enjoyed the very fancy coffee machine lol More
Had a 9:00am appointment. At 11:00 was told there was a nail in my tire, and it was not reparable. Gave me a quote for new tire, but shopped around, and got a better price, an At 11:00 was told there was a nail in my tire, and it was not reparable. Gave me a quote for new tire, but shopped around, and got a better price, and the new tire was installed that same day. A two hour wait is not acceptable, since I did have an appointment. More



