Matthews Hyundai of Schenectady
Schenectady, NY
Filter Reviews by Keyword
By Type
3,597 Reviews of Matthews Hyundai of Schenectady
I had an appointment at 1:30pm at Matthews Hyundai of Schenectady. I came in for an oil change and tire rotation for my service. They completed the service in about an hour, then asked if I wanted an ins Schenectady. I came in for an oil change and tire rotation for my service. They completed the service in about an hour, then asked if I wanted an inspection as well since I needed one. After another hour, I had to go back to the service department to get answers because it seemed as everyone in the dealership who arrived after us had already left, including someone who bought a new car. When we went back there everyone was standing around not working on anything. We asked what was going on and taking so long, and someone told us that because my car has a cracked tail light cover it wouldn't pass inspection. If this is the case, wouldn't the mechanic or someone conducting the inspection know that? And it wouldn't have wasted another hour of my time. The individual who was helping us throughout all this, wasn't giving me many details what was going on, didn't seem very knowledgeable, and had his earbuds in the entire time. The staff were not professional, and I wasted my time being here. I will not be returning. More
It blew my mind that both my granddaughter and I were dressed like hobos and he still treated us like we were just as important as someone going there dressed for success. He's a very nice , knowledgeabl dressed like hobos and he still treated us like we were just as important as someone going there dressed for success. He's a very nice , knowledgeable, patient salesman who deserves to wear that huge necklace and WWE salesman belt 24/7. Plus the manager that did my financing and explained different aspects to the loans was very knowledgeable in his field and both were very personable. Excellent experience!! More
Had a very easy/enjoyable time purchasing our new 25 Palisade from Raffay and company. All members worked together as a well oil machine to achieve customer satisfaction! Appreciate the team at Matthews Palisade from Raffay and company. All members worked together as a well oil machine to achieve customer satisfaction! Appreciate the team at Matthews!! Go get yourself a new car! More
Awesome place to buy a car, as well as Awesome people there! We were kinda hesitate to go back there but all new people there now. Everyone was Awesome! We highly recommend them to everyone. Definitely there! We were kinda hesitate to go back there but all new people there now. Everyone was Awesome! We highly recommend them to everyone. Definitely the place to go for a car! Above & Beyond service! More



