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Matthews Hyundai of Schenectady
Schenectady, NY
3,597 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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3,597 Reviews of Matthews Hyundai of Schenectady
June 18, 2025
The staff at Matthews Hyundai are friendly and helpful. Howard assisted me at my most recent visit and gave me great guidance regarding my oil changes Howard assisted me at my most recent visit and gave me great guidance regarding my oil changes More
by carolebroadwater1
Verified CustomerEmployees Worked With
Howard Finley
June 14, 2025
Matthews service is always quick and goes so smoothly. The advisors, appointment coordinators always go above and beyond. I would highly recommend them for sales and service. The advisors, appointment coordinators always go above and beyond. I would highly recommend them for sales and service. More
by lisa.freeo
Employees Worked With
Dylan Mascari, Joshua Croft, JEREMIAH HUNTER, Michael Capadona, Eric Bauer, Rob Delorm, Dalton Hunter, Ryan Ambury
June 14, 2025
Very disappointed in the service department during my appointment on June 12. I came in for a replacement of front bumper pieces which were ordered by the parts manager after he visually inspected the ve appointment on June 12. I came in for a replacement of front bumper pieces which were ordered by the parts manager after he visually inspected the vehicle. My hour 1.5-2 hour appointment turned into 3 1/2. After waiting 2 1/2 hours, I was informed that the parts department ordered the wrong parts, but the technician had already taken my vehicle apart before he checked the parts so I had to wait for the vehicle to be put back together with the original parts. Needless to say I now have to come back to do this all over again. I had no issue with Deion. I’m not sure where the disconnect was where the wrong parts were ordered but not confirmed to be on hand before the technician took my car apart. More
by Kathy
Employees Worked With
Domonique Scott-Henry, Dejon Lewis
June 09, 2025
Brought my car in for recall work. The staff was friendly and helpful. The recall work was completed promptly. I was given a review of necessary repairs beyond the scope of the recall The staff was friendly and helpful. The recall work was completed promptly. I was given a review of necessary repairs beyond the scope of the recall that discovered during an inspection of my vehicle. The recommendations matched what was recommended by Firestone. The agent throughly explained the rates and what was most urgent. Hyundai fixed the most urgent issue at a reasonable rate. I would use them again! More
by drawr60
Employees Worked With
Monalysa Sequre, Dejon Lewis
June 09, 2025
My representative was so helpful and clearly explained everything to me. Everyone else was kind and helpful too. It was a good experience. everything to me. Everyone else was kind and helpful too. It was a good experience. More
by PAMELAMARP
Employees Worked With
Sorry don't remember all names at this moment, Joshua Croft
