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Matthews Hyundai of Schenectady

Schenectady, NY

4.5
3,597 Reviews

4101 State Street

Schenectady, NY

12304

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3,597 Reviews of Matthews Hyundai of Schenectady

May 18, 2025

Excellent service although it took two hours for an oil change and tire rotation. Dominique is always great to work with! More

by Supergal55
Recommend Dealer
Yes
May 19, 2025 -

Matthews Hyundai of Schenectady responded

Hi- Thank you for sharing your great experience at Matthews Hyundai of Schenectady. Our team takes pride in providing friendly and helpful service, and we’re glad our service advisor, Dominique, kept you informed throughout the process. We look forward to welcoming you back for your future service needs! If you have any more questions, feel free to reach out anytime! Have a great day!

May 17, 2025

They were very friendly and courteous. Would definitely go back again. Howard was great to work with More

by JLTTAZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Finley
May 19, 2025 -

Matthews Hyundai of Schenectady responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

May 17, 2025

Staff in the service department are helpful and pleasant. My car was completed in a timely manner. More

by BJD1331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominque
May 19, 2025 -

Matthews Hyundai of Schenectady responded

Hi- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

May 17, 2025

Best experience i had by far mr. Johnson was super helpful and honest he helped me pick the best car for me and im very happy with my purchase all the staff was very welcoming More

by AYSIA.J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JEREMIAH HUNTER, Markquese Johnson
May 19, 2025 -

Matthews Hyundai of Schenectady responded

Hi Aysia- Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

May 14, 2025

They were friendly. My car was done on time. I always bring my car there because of their friendliness and good service More

by diamond41456
Recommend Dealer
Yes
May 15, 2025 -

Matthews Hyundai of Schenectady responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

May 14, 2025

Matthew’s quickly scheduled an appointment to repair a warranty-covered item. I was very appreciative for their prompt attention. More

by John
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominique, Dejon Lewis, Ryan Ambury
May 15, 2025 -

Matthews Hyundai of Schenectady responded

Hi John- Your satisfaction is our top priority. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

May 09, 2025

The service and the service representative was very good. The only reason I didn’t give a 5 star rating was because they said the service would be completed in about an hour and I waited an hour and 20 minut More

by rebel251
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dejon Lewis
May 12, 2025 -

Matthews Hyundai of Schenectady responded

Hi- We want to apologize for the delay during your service appointment. We will use this as a training opportunity for our staff to make sure it doesn't happen again to another guest. Hopefully you will give us a chance to earn your business again in the future.

May 09, 2025

The personnel are very nice, made sure the coffee and snacks were refreshed. Made the wait more pleasant. More

by LMESSINEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monalysa Segure
May 12, 2025 -

Matthews Hyundai of Schenectady responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

May 09, 2025

Dejon was Professional, calm, kind and gives it to you straight, no sugar coating anything More

by melinda_richner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dejon Lewis
May 12, 2025 -

Matthews Hyundai of Schenectady responded

Hi -Thank you for sharing your great experience at Matthews Hyundai of Schenectady. Our team takes pride in providing friendly and helpful service, and we’re glad our service advisor kept you informed throughout the process. We look forward to welcoming you back for your future service needs! If you have any more questions, feel free to reach out anytime! Have a great day!

May 09, 2025

Excellent service. Worked with Raffay Islam. He was polite, professional and knowledgeable. He made the whole experience enjoyable from start to finish! More

by DMELISSA3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raffay Islam
May 12, 2025 -

Matthews Hyundai of Schenectady responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

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