Matthews Hyundai of Schenectady

The customer service representative’s have been very help and informative. The last two visits I did not get the multipoint inspection report. I stopped going to a competitor because of this. I expect the re and informative. The last two visits I did not get the multipoint inspection report. I stopped going to a competitor because of this. I expect the report on my next visit. More

Everyone was very nice! My car got taken care of quickly and they explained everything that they had done. My car got taken care of quickly and they explained everything that they had done. More

Excellent service although it took two hours for an oil change and tire rotation. Dominique is always great to work with! change and tire rotation. Dominique is always great to work with! More

They were very friendly and courteous. Would definitely go back again. Howard was great to work with Would definitely go back again. Howard was great to work with More

Staff in the service department are helpful and pleasant. My car was completed in a timely manner. My car was completed in a timely manner. More

Best experience i had by far mr. Johnson was super helpful and honest he helped me pick the best car for me and im very happy with my purchase all the staff was very welcoming Johnson was super helpful and honest he helped me pick the best car for me and im very happy with my purchase all the staff was very welcoming More

They were friendly. My car was done on time. I always bring my car there because of their friendliness and good service My car was done on time. I always bring my car there because of their friendliness and good service More

Matthew’s quickly scheduled an appointment to repair a warranty-covered item. I was very appreciative for their prompt attention. warranty-covered item. I was very appreciative for their prompt attention. More

The service and the service representative was very good. The only reason I didn’t give a 5 star rating was because they said the service would be completed in about an hour and I waited an hour and 20 minut The only reason I didn’t give a 5 star rating was because they said the service would be completed in about an hour and I waited an hour and 20 minutes and I went to the service representative and asked him how much longer it would be and he said he’ll check on it and the service was complete after that. But the total time was over an hour and a half. I had a schedule appointment two hours after the service time and I just barely made it to my appointment. More

The personnel are very nice, made sure the coffee and snacks were refreshed. Made the wait more pleasant. snacks were refreshed. Made the wait more pleasant. More