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Matthews Hyundai of Schenectady

Schenectady, NY

4.5
3,597 Reviews

4101 State Street

Schenectady, NY

12304

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3,597 Reviews of Matthews Hyundai of Schenectady

April 17, 2025

Great experience! Howard is helpful, knowledgeable and professional. Great customer service. Service was completed quicker than expected. Thank you. More

by sandipanten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Finley
Apr 18, 2025 -

Matthews Hyundai of Schenectady responded

Hi, We're glad to hear you had a great experience with Howard! Thank you for choosing Matthews Hyundai of Schenectady for your recent service visit.

April 17, 2025

They have always been very good to deal with, and are always very friendly and courteous. More

by MARY.SAUVIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dejon Lewis, Howard Finley
Apr 18, 2025 -

Matthews Hyundai of Schenectady responded

Hi, Thank you for the 5 Star Review and your business! We appreciate your continued business!

April 17, 2025

You guys have excellent customer service prices just right you guys make your customer feel appreciated I will most definitely recommend friends and family to Matthew's Auto More

by freckletontatiana1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Dzandza, Ryan Cahill
Apr 18, 2025 -

Matthews Hyundai of Schenectady responded

Hi, Thank you for the great review! We're so glad to hear you had a 5 star experience with us! We appreciate the trust and look forward to helping you and others in the future!

April 17, 2025

Great customer service. Friendly and done in a timely manor. Very professional. Met our expectations. More

by KARENKATYDID2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dejon Lewis
Apr 18, 2025 -

Matthews Hyundai of Schenectady responded

Hi, thank you for choosing Matthews Hyundai of Schenectady for your Automotive needs. We are happy to hear about your positive experience with us.

April 15, 2025

Josh was extremely kind and helpful with getting me through my car situation that I was in. He kept checking in so often to let me know different ideas he was going to try to help me. Overall he was a More

by midnightleaves
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Croft, Dalton Hunter
Apr 16, 2025 -

Matthews Hyundai of Schenectady responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

April 13, 2025

Service was relatively fast and friendly environment. We didn't have any pressure during the process. More

by YGAFT2
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather Taft
Apr 14, 2025 -

Matthews Hyundai of Schenectady responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

April 11, 2025

Howard and the staff were excellent except one lady who was rude and nasty. We appreciate the dedication and communication we had More

by Damezx9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domonique Scott-Henry, Dejon Lewis, Howard Finley
Apr 14, 2025 -

Matthews Hyundai of Schenectady responded

Hi- Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

April 10, 2025

The service was good. The people are real helpful. Good place for car servicing. Highly recommended. More

by Siam
Recommend Dealer
Yes
Employees Worked With
Dejon Lewis
Apr 14, 2025 -

Matthews Hyundai of Schenectady responded

Hi Siam- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

April 10, 2025

From sales to servicing, very prompt, professional and courteous. I have been satisfied with their service for the past 3 years since moving Upstate. In addition, I made two purchases and they offered not More

by PURDEYSAHADEO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jevon Campbell, Dejon Lewis, Howard Finley
Apr 10, 2025 -

Matthews Hyundai of Schenectady responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

April 09, 2025

I'm not sure why I was advised to drive the 45 Minutes to your location when you knew what car I was calling about. When you knew you didn't have the machine to hook it up to. The girl who answered the phone More

by RCKB505
Recommend Dealer
No
Employees Worked With
Dejon Lewis, Dejon Lewis
Apr 10, 2025 -

Matthews Hyundai of Schenectady responded

Hi- We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at TellUs@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.

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