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Matthews Hyundai of Schenectady

Schenectady, NY

4.5
3,596 Reviews

4101 State Street

Schenectady, NY

12304

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3,596 Reviews of Matthews Hyundai of Schenectady

July 01, 2025

My wife and I received perfect attention fro Josh , he seemed committed to meeting our needs and getting us the best deal possible ! We will let our friends and neighbors know about the value at this deal More

by JPEVANS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Croft
Jul 02, 2025 -

Matthews Hyundai of Schenectady responded

Hi- Thank you for sharing your positive experience with us. We are delighted to hear about the smooth transaction and our team's dedication. We appreciate your trust and look forward to serving you again soon!

June 30, 2025

This was my first service appointment. They were great and worked very hard to make sure I was taken care of and satisfied with the outcome. More

by Rodgerssmr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dejon Lewis, Howard Finley
Jul 02, 2025 -

Matthews Hyundai of Schenectady responded

Hi- Thank you for sharing your great experience at Matthews Hyundai of Schenectady. Our team takes pride in providing friendly and helpful service, and we’re glad our service advisors kept you informed throughout the process. We look forward to welcoming you back for your future service needs! Have a great day!

June 29, 2025

This service appointment was much improved over my last appointment. Work was completed within a reasonable amount of time compared to what I was told it would be More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domonique Scott-Henry, Ryan Ambury
Jun 30, 2025 -

Matthews Hyundai of Schenectady responded

Hi Kathy- We're delighted to hear about your recent experience with us. Thank you for letting our team know how we did! We look forward to helping you again soon! Take care!

June 29, 2025

Took vehicle in for a radar calibration on Thursday at 8 am for a 3 hour service and didn’t get back until noon the next day. When calibration was completed the shod plate was damaged and the lower bumper More

by wojphoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Domonique Scott-Henry, Rob Delorm, Dejon Lewis
Jul 09, 2025 -

Matthews Hyundai of Schenectady responded

Hi- We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at TellUs@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.

June 29, 2025

My car was seen and requested repairs were able to be completed the same day. More

by KHUNT113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dejon Lewis
Jun 30, 2025 -

Matthews Hyundai of Schenectady responded

Hi- We're delighted to hear about your experience. Thank you for letting our team know how we did! We look forward to helping again soon!

June 28, 2025

Monalyda did a very good job keeping me updated on the progress of my car! More

by Cl9543
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Jun 30, 2025 -

Matthews Hyundai of Schenectady responded

Hi- Thank you for choosing (Matthews Hyundai of Schenectady for all your automotive needs. We are thrilled to hear about your positive experience with Monalyda. We are always more than happy to assist you if anything else comes up. Take care!

June 26, 2025

Monya Lisa was amazing such a good help! The only thing I wish I knew about was that there was courtesy shuttle so I didn't actually have to wait around for it. More

by Jaimeknoblauch912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monya Lisa
Jun 27, 2025 -

Matthews Hyundai of Schenectady responded

Hi Jamie- We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

June 26, 2025

Had an awesome experience at this dealership! Everyone was super friendly and easy to talk to. They really took the time to help me find the right car without any pressure. The whole process was More

by AUDAY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Syeed Holtzclaw
Jun 26, 2025 -

Matthews Hyundai of Schenectady responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

June 25, 2025

I've never had a problem bringing my cars in for servicing. The work is done promptly and on time. More

by Densefog62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dejon Lewis, Howard Finley
Jun 26, 2025 -

Matthews Hyundai of Schenectady responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

June 25, 2025

Been doing business with them over the last 20 years very happy with all the people More

by gntsfn16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jevon Campbell
Jun 26, 2025 -

Matthews Hyundai of Schenectady responded

Hi- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

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