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Matthews Hyundai of Schenectady - Service Center

Schenectady, NY

4.6
1,018 Reviews

1,018 Reviews of Matthews Hyundai of Schenectady - Service Center

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September 28, 2022

They told me it would take 4-6 weeks to even look at the car which had a blown motor. Within that 4-6 weeks they were able to get the motor covered by warranty and back to me. Great job! More

by Beeners19
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2022

I had a accident with my car they took it in and fixed asap no questions asked More

by BLACKJACKMAC
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2022

I felt important from the time I arrived to the time I left. I will not hesitate to give them all my maintenance business More

by JMDOWENJR
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2022

Service was ok. The problem wasn't resolved at the time of my appointment. Two and a half hours waiting time. More

by MMURRAY40
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2022

They were very responsive and communicated throughout the day about my vehicle status. Checked with me about pricing and my wishes. Took care of all the things on my list for my car. I was pleased with my f More

by Dbrann
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
I'm not sure, there were 3 alrogether
September 18, 2022

Service man very friendly and efficient. Remote for tv not working Should clean car in and out More

by MFANDERSON55
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2022

Nick Fear is a outstanding service advisor,he has always gone out of his way to support me with great service on my past 3 purchases of Hyundai cars I have purchased from this dealer ship..He has a great de More

by BONBILL
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2022

Your staff is to be commended for their courteous, helpful and gracious treatment expressed towards me. Thank you More

by ELABOY3
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2022

They attend it was very helpful and easy to talk. . He took the time to help me with some flowers that I had for my husband‘s grave. This van More

by OREO184
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
NICK MEGAS
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2022

I thought with a new owner that the company would be trustworthy, nope. Your mechanic created a problem that wasn’t there when I came in for a few recalls. More

by MSKITTY0247
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
No
Employees Worked With
Nicholas Fear
3.0
This rating includes all reviews, with more weight given to recent reviews.
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