Matthews Hyundai of Schenectady - Service Center

Good service advisors The service advisor fit me in on a busy Saturday because I needed a new battery. He was friendly and professional. The salesmen were very friendly too The service advisor fit me in on a busy Saturday because I needed a new battery. He was friendly and professional. The salesmen were very friendly too offering lunch to the customers while we waited. Also, Fuccillo has the best popcorn in town!!! More

great service center The service I received at your service center was great,the women at the front counter was very helpful and knowledgeable in servicing my car I apprec The service I received at your service center was great,the women at the front counter was very helpful and knowledgeable in servicing my car I appreciate all they have done.i truly look forward to my next appointment.thanks again. More

Great service Nick is great. Very easy to deal with and very pleasant. Like being able to text my service advisor if I need to. Also like the new vehicle inspection Nick is great. Very easy to deal with and very pleasant. Like being able to text my service advisor if I need to. Also like the new vehicle inspection video. More

Recall The service was awesome and really fast. They told me what was wrong with my what needed to be fixed parts that need replacing the people were friend The service was awesome and really fast. They told me what was wrong with my what needed to be fixed parts that need replacing the people were friendly More

Great Service Friendly , courteous, and knowledgeable staff. Video of inspection provides excellent overview of car’s condition. Estimate of cost and time for servi Friendly , courteous, and knowledgeable staff. Video of inspection provides excellent overview of car’s condition. Estimate of cost and time for service was right on. I am very pleased with my Hyundai Tucson, second one purchased from Fuccillo. More

Well informed I arrived early for my appointment and didn't have to wait to be seen. Robert kept me informed about what was going in with my car. No issues making a I arrived early for my appointment and didn't have to wait to be seen. Robert kept me informed about what was going in with my car. No issues making another appointment and I was out of there quicker than expected. More

Service It was a pleasure dealing with everyone in the shop. No matter who you spoke with, they were attentive. I was extremely satisfied with the end result It was a pleasure dealing with everyone in the shop. No matter who you spoke with, they were attentive. I was extremely satisfied with the end result! More

A little annoyed however happy with the way things turnedout It took a while to get my car back I feel like after 2 weeks it should’ve been your top priority but now that I got it back I’m a little less annoyed It took a while to get my car back I feel like after 2 weeks it should’ve been your top priority but now that I got it back I’m a little less annoyed More

Fantastic experience This facility never fails to give top notch service. Bob the adviser kept me informed every step of the way and it came in cheaper than estimated!! Lo This facility never fails to give top notch service. Bob the adviser kept me informed every step of the way and it came in cheaper than estimated!! Love this place! Quality work! More

Dead battery My Lincoln was packed to leave for a weekend at the lake and my battery died. Bob got us right in and they replaced the battery as soon as I arrived. My Lincoln was packed to leave for a weekend at the lake and my battery died. Bob got us right in and they replaced the battery as soon as I arrived. Thanks to Bob and the Lincoln technician! More