Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Matthews Hyundai of Schenectady - Service Center
Schenectady, NY
1,482 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,482 Reviews of Matthews Hyundai of Schenectady - Service Center
Sort by
July 26, 2019
Great service The service advisor was excellent and the technician knew just what to do. They got my AC working in less than an hour! Only charged me for that time The service advisor was excellent and the technician knew just what to do. They got my AC working in less than an hour! Only charged me for that time frame More
by Christiet6
Verified CustomerEmployees Worked With
Not sure I forgot, but it was a female service advisor
July 26, 2019
Great first experience As my first experience at this service center I have to say it was great! I had to get a software upgrade from Hyundai and Bob was great to work with. As my first experience at this service center I have to say it was great! I had to get a software upgrade from Hyundai and Bob was great to work with. I waited there for my car and my wait was an appropriate amount of time. More
by mchieco18
Employees Worked With
Robert Anderson
July 26, 2019
Efficient Work was completed quickly and courteously. The price was fair and accurate for the work completed. Chose this location over others due to the reviews Work was completed quickly and courteously. The price was fair and accurate for the work completed. Chose this location over others due to the reviews online More
by JAKEWARREN2186
Employees Worked With
Bob
July 26, 2019
Service The girl behind the service counter was excellent!! Kept me informed about what was going on. Very professional with a cherry attitude . Very refre The girl behind the service counter was excellent!! Kept me informed about what was going on. Very professional with a cherry attitude . Very refreshing!! Nice to work with people like that !! More
by sheldonkenjan
Employees Worked With
Paul Fiorillo, Nicholas Fear, Ed Jamal
July 24, 2019
Quick and impressive The service was quick and I was impressed with the video inspection they sent via text message. It shows you what is needed for repair. The service was quick and I was impressed with the video inspection they sent via text message. It shows you what is needed for repair. More
by valena19
Employees Worked With
Nicholas Fear
July 23, 2019
Car service- maintenance Pleased with sales when we purchased vehicle Lincoln MKZ 2016 with Paul Fiorillo and routine Maintenance has been fine. We would purchase another veh Pleased with sales when we purchased vehicle Lincoln MKZ 2016 with Paul Fiorillo and routine Maintenance has been fine. We would purchase another vehicle there in the future. More
by MBRADY70
Employees Worked With
Paul Fiorillo, Nicholas Fear
July 23, 2019
Very helpful Kept in contact with me throughout the progress of my car delivery of my loaner because my schedule is so busy. Overall great experience thank you Kept in contact with me throughout the progress of my car delivery of my loaner because my schedule is so busy. Overall great experience thank you More
by Dana12157
Employees Worked With
Bob Anderson
July 23, 2019
Great job I stopped going to the dealership after a bad experience a few years ago. This time I gave them a second try and what a difference. My service advis I stopped going to the dealership after a bad experience a few years ago. This time I gave them a second try and what a difference. My service advisor Robert was great. I was kept in the loop on the status of my vehicle. Great job guys 👍 More
by Johnnynono76
Employees Worked With
Robert
July 23, 2019
Good service Good service, but not worth the risk. The waiting area is accessed by stairs or steep ramp which is difficult to navigate if you are handicap. Good service, but not worth the risk. The waiting area is accessed by stairs or steep ramp which is difficult to navigate if you are handicap. More
by T19071
Employees Worked With
Nicholas Fear
July 19, 2019
courteous, thorough and done on time. got an appointment that fit my schedule. The service writer was courteous and professional. Told me the approximate time the work would be done. Th got an appointment that fit my schedule. The service writer was courteous and professional. Told me the approximate time the work would be done. The work was completed before the estimated time. The price was fair for the work done. Would definately return for service. More
by JHARRIS100
Employees Worked With
Nicholas Fear
