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Matthews Hyundai of Schenectady - Service Center

Schenectady, NY

4.4
1,461 Reviews

1,461 Reviews of Matthews Hyundai of Schenectady - Service Center

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February 20, 2019

Issue was resolved to my complete satisfaction Bob Anderson and Don Grounds were extremely professional and helpful in resolving some service issues and lease options. Lincoln concierge-Isiah wa More

by API616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Anderson-service rep. Excellent customer service, Don Grounds
Feb 26, 2019 -

Matthews Hyundai of Schenectady responded

Thank you so much for this great star rating. We are so happy Don and Bob were able to help resolve your vehicle issues. Your safety and satisfaction are most important to us.

February 16, 2019

Handled the Tire Repair Well One thing is that they should have brushed off the car after the snow came for my wife. Someone did come out to help when they saw her out there doing More

by JOMAN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
February 14, 2019

Awesome As always great service and the car runs so much better. I always know I will be happier once I have gotten my repairs done here. More

by TSTALLINGS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derek Wright
February 09, 2019

Staff was very friendly and helpful always a good experience I’ve been coming here a little over 2 years and I’ve always have a good experience. The staff is friendly, helpful and knowledgeable. More

by dimples1771
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Anderson
February 09, 2019

Lane alert reset Thank you for your prompt service repairing the Kane alert settings on my Elantra GT Sport. Got the car in and out promptly and solved the setting iss More

by RUTH2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Anderson
February 08, 2019

They did everything to accomodate me. I had gone in for service and while it was being done, the power company turned off the electricity to make repairs. Fucillo drove me to work and pic More

by SF_WRITER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn't get any names.
February 07, 2019

NYS Inspection Always a pleasant experience. Courteous and friendly staff. Usually on time. Always updated on late or delays if any. See ya all next visit. Thanks te More

by greenviper5668
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Clark, Gerard Hamedy
February 03, 2019

service I stopped by for an unscheduled service on my vehicle to have a headlight changed and my rear windshield wiper changed. I was greeted by Bob who was More

by LUCICODY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob in service dept at front desk.
February 01, 2019

Great service The service department people are always so kind and helpful.the waiting area is much better then before. I wish they had a senior discount. It would More

by IBIRISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert nichols, Nicholas Fear
January 26, 2019

Excellent service and follow up! Bob Anderson was a pleasure to work with. He is friendly, thorough and efficient with explaining what services are recommended and explains why. Tha More

by anne.boyea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Anderson , Nicholas Fear
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