Matthews Hyundai of Schenectady - Service Center

Service staff excelent The service advisor and shop staff were excellent. The waiting room is a bit of a joke. Comfy seats but TV blaring and radio on also (and loud)? The service advisor and shop staff were excellent. The waiting room is a bit of a joke. Comfy seats but TV blaring and radio on also (and loud)? Especially when I asked to have them turned off or down? One other waiting customer agreed it would be better off, but sales staff could not help/refused to help. Thankfully my wait was short! More

Good experience Service was fast tech did a good job definitely going back there for service on my car prices are a bit high but overall good experience Service was fast tech did a good job definitely going back there for service on my car prices are a bit high but overall good experience More

Very fast and friendly service I needed some routine maintenance on my car. I called for an appointment om Wednesday and was able to get in on Friday. I was assured that all repairs I needed some routine maintenance on my car. I called for an appointment om Wednesday and was able to get in on Friday. I was assured that all repairs would be completed by the time I got out of work on Friday. I cannot afford to be without a vehicle for more than a day. I dropped the car off before work. The mechanic Bob called me first thing when they opened just to clarify what I wanted. Mid day he called me again to say everything was going well and it would be done by my requested time (4:30pm). I pulled in their parking lot at almost exactly 4:30 and Bob called me to let me know the car was ready and he was preparing my paperwork. I spoke to Bob and asked him a few other questions I had while he was doing the paperwork. He was very friendly and helpful. I was really pleased with the speed of service and friendliness of staff. I will continue to get my maintenance done there. More

Easy in easy out for a NY State inspection for sure I called around 11 am and Nick Fear was able to fit me in around 2 pm. Great service all the way around! for sure I called around 11 am and Nick Fear was able to fit me in around 2 pm. Great service all the way around! More

Great service at Fuccillo Hyundia The service was quick (15 minutes less than estimated) and making the appointment was easy. The waiting area was clean and comfortable. The car was cl The service was quick (15 minutes less than estimated) and making the appointment was easy. The waiting area was clean and comfortable. The car was clean when returned to me. More

They were very nice and understanding. The guy bob Robert Anderson that helped me with my car starter he was very nice and kept me updated with what was going on with my car every step of t The guy bob Robert Anderson that helped me with my car starter he was very nice and kept me updated with what was going on with my car every step of the way. More

Car repair Robert Anderson in service is the best. I had my car towed down to Fuccillo's and it turned out I needed an engine. That took a while but after a week Robert Anderson in service is the best. I had my car towed down to Fuccillo's and it turned out I needed an engine. That took a while but after a week and a half of paying for a rental out of pocket, Bob called and got us a loaner. Thank you so much Bob, you are a life saver. I received numerous phone calls with updates on my car, Thank you for that. It's really frustrating when they tell you one thing and it doesn't happen and they never call you. Not so with Bob! Thank you for the best service ever!! More

All of their work and communication was much appreciated! They did their very best, given the fact that the part was forever coming in and the instrument to put the part in was pat of the problem as well. Tw They did their very best, given the fact that the part was forever coming in and the instrument to put the part in was pat of the problem as well. Two months later and I now have my 2017 car back. Thank you to Nick for always being available to talk. More

EZ, organized, willing to work with you, friendly Great service, everyone seemed to be very knowledgeable in the service department. I had a 15,000 mile service done to my Lincoln MKZ it was complete Great service, everyone seemed to be very knowledgeable in the service department. I had a 15,000 mile service done to my Lincoln MKZ it was completed in a very reasonable time. More