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Matthews Hyundai of Schenectady - Service Center

Schenectady, NY

4.4
1,456 Reviews

1,456 Reviews of Matthews Hyundai of Schenectady - Service Center

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October 18, 2018

replace timing belt Service advisers were very efficient and helpful. Job was done in a timely fashion. Shuttle service was great. Driver was very courtious and friendl More

by IRVTAUSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas
Jan 08, 2019 -

Matthews Hyundai of Schenectady responded

That you for the great rating! We are so happy we were able to get you in a out in a timely manner and provide our shuttle service to you during your visit.

October 17, 2018

Kind, patient, fast service Car had a minor problem, service checked it out and ordered parts right away and fixed immediately!! Everyone here is very helpful and nice!!! Great c More

by KimyonaBriscoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Hamedy, Natasja Montalvo, Matthew Pollard
Jan 04, 2019 -

Matthews Hyundai of Schenectady responded

Thank you for the 5-star rating! We are so happy you had such a great experience with our service department.

October 16, 2018

Great experience! 👋 First time buyer here. My sales reps were very helpful and accommodating. Derek Denison & Louis Gershon very friendly and personable. They were very h More

by Steve&Betty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan @ the service counter.
Nov 06, 2018 -

Matthews Hyundai of Schenectady responded

Thank you so much for this wonderful review, I am so happy to hear Derek and Louis were such a great help. Congratulations on your new purchase! Best, William Granata, General Manager, 518-382-0274

October 16, 2018

Fast and accurate professional service Guys were professional and fast gave a full report on my car told me about recalls I needed and gave me great advice on how to hang on my car longer More

by DMARZAHL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Hamedy, Matthew Pollard
Jan 04, 2019 -

Matthews Hyundai of Schenectady responded

Thank you for the 5-stars! We are so happy to hear you had such a great experience with our service department.

October 15, 2018

The Service Department was very Professional I received excellent Customer Service from Gerard. He is very Knowledgeable, Professional and Helpful regarding all my vehicle needs and provided reco More

by MARY@036
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Hamedy
Jan 04, 2019 -

Matthews Hyundai of Schenectady responded

Thank you for the 5-star rating! We are so happy we were able to make your service visit so pleasant and can assure you that you will continue to receive excellent customer service.

October 11, 2018

Friendly and excellent service! Fuccillo has been our "Go To" for years. Whether for sales or service, they've always left us feeling confident we made the right decision. Thanks Fuc More

by mmauriello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Wright
Jan 04, 2019 -

Matthews Hyundai of Schenectady responded

Thank you for the 5-star rating and continued business! We value your loyalty more than you know.

October 10, 2018

Normally Don't Like Going to a Dealership for Service...but I have always been of the thinking that I shouldn't go to the dealership for service because they cost a lot more and they may sign you up for things More

by BAUMR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vaske Zhaka
Jan 04, 2019 -

Matthews Hyundai of Schenectady responded

Thank you for the 5-star rating! We are so happy we were able to make your service visit so pleasant here at the dealership and look forward to seeing you again.

October 10, 2018

AWESOME GROUP OF PEOPLE TO BE SERVE I and My Husband have been a Loyal Customer since we purchase our 2014 Santa Fe going for car services,brakes and now 4-new tires. They are taking car More

by cindynchambers53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Anderson and Ronald J Matteo
Jan 04, 2019 -

Matthews Hyundai of Schenectady responded

Thank you for the 5-star rating! We are so happy you continue to receive such great customer service from our service department. We appreciate your loyalty more than you know!

October 10, 2018

Lincoln Service Nick was great and very knowledgeable about my Lincoln and was very professional. Car was serviced and washed and ready when they stated it would. More

by KHERMANCE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Jan 04, 2019 -

Matthews Hyundai of Schenectady responded

Thank you for the 5-star rating! We are so happy we were able to make your Lincoln service visit so pleasant.

October 10, 2018

9000 mile service and Inspection Service was swiftly handled with care professionalism and a big thank you to Gerard for his care in making the whole process seamless , Thank you Ger More

by begd455
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Hamedy
Jan 04, 2019 -

Matthews Hyundai of Schenectady responded

Thank you for the 5-star rating! We are so happy you had such a great experience with Gerard and our service department.

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