Matthews Hyundai of Schenectady - Service Center

Professional dealership If you are looking for a personable, professional salesman ask for Richard Loomis. He is knowledgeable about the cars he is selling and there is no hi If you are looking for a personable, professional salesman ask for Richard Loomis. He is knowledgeable about the cars he is selling and there is no high pressure sales. It was a pleasure dealing with him. More

Misdiagnosed problem had to go else for proper diagnosis !! Service was terrible Brought the car in it was misdiagnosed I was charged for the mis diagnosis then went elsewhere at the car properly diagnosed Service was terrible Brought the car in it was misdiagnosed I was charged for the mis diagnosis then went elsewhere at the car properly diagnosed brought it back and they confirmed that that was correct and now will fix it under warranty the best part is they offered to keep my initial payment from the misdiagnosis and Use it as a credit for an free oil change with my own money I said you should refund me and give me the oil change they scoffed at me. I would not recommend no use your service department again More

Exceptional and informative This specific car dealership is always kind and welcoming. Woman friendly when it comes to knowledge of my new car. I recommend it for all car shopper This specific car dealership is always kind and welcoming. Woman friendly when it comes to knowledge of my new car. I recommend it for all car shoppers And the auto shop is just as friendly. Quick to help with questions and concerns. More

very upset i only had this car 11 months.no coverage,no warranty unbelievable.also under 50,000 miles.a week to replace radiator dissatisfied very upset i only had this car 11 months.no coverage,no warranty unbelievable.also under 50,000 miles.a week to replace radiator dissatisfied very upset More

Friendly and fast Called for an inspection and they were able to get me in that day. And it was extremely fast. Everyone was every friendly. The only thing I didn’t li Called for an inspection and they were able to get me in that day. And it was extremely fast. Everyone was every friendly. The only thing I didn’t like was when I dropped off and picked up there was at least 3 employees smoking. More

Awesome I was very shakened up when I saw that my car was leaking gas. I brought my car over and the techs did a great job in taking care of my issue. I like I was very shakened up when I saw that my car was leaking gas. I brought my car over and the techs did a great job in taking care of my issue. I like to thank Nick who has taken care of my vehicle issues prior to this one. He really is awesome!!!! More

Tire light sensor remained on for no apparent reason. Since car was under warranty, new sensor was ordered & installed while I waited. No charge for service. In & out in about one hour. Warranty just Since car was under warranty, new sensor was ordered & installed while I waited. No charge for service. In & out in about one hour. Warranty just under 4 yrs. (October, 2014, 32,300 miles) More

Overpriced There is nothing exceptional here. Employees were mediocre, nothing special. And I think the waiting area should be fancier for how expensive service There is nothing exceptional here. Employees were mediocre, nothing special. And I think the waiting area should be fancier for how expensive service is here. More

17000 mile check-up excellent-work done within an hour. Service center was very professional in taking care of my check-up. will be back in October for my annual NYS in excellent-work done within an hour. Service center was very professional in taking care of my check-up. will be back in October for my annual NYS inspection. More

Oil Change Fast and efficient. Nick Fear is a tremendous service manager who makes this usually dull experience as close to delightful as an oil change can be. Fast and efficient. Nick Fear is a tremendous service manager who makes this usually dull experience as close to delightful as an oil change can be. More