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Matthews Hyundai of Schenectady - Service Center

Schenectady, NY

4.4
1,488 Reviews

1,488 Reviews of Matthews Hyundai of Schenectady - Service Center

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January 08, 2024

My new vehicle was not detailed, there is still sticky stuff in certain areas of the Santa Cruz More

by thepostsquad518
Recommend Dealer
Yes
Employees Worked With
Qui
Jan 30, 2024 -

Matthews Hyundai of Schenectady responded

If your issue has not been resolved, please give General Manager Mike Capadona a call at 518-382-0274. Your business and satisfaction is important to us.

January 08, 2024

Great Great service, peaceful atmosphere, wonderful waiting area, efficient staff. Really good to work with. More

by memalon
Recommend Dealer
Yes
Employees Worked With
Dominik
Jan 30, 2024 -

Matthews Hyundai of Schenectady responded

Thank you for your business and feedback!

January 07, 2024

Qui took the time to explain the trim levels of the Tucson to me and negotiate a deal I felt good about. More

by RICHAHIXON
Recommend Dealer
Yes
Employees Worked With
Qui
Jan 30, 2024 -

Matthews Hyundai of Schenectady responded

Thank you for the great review and your business!

January 07, 2024

Always courteous and always efficient. Thank you. My car is always well cared for and I keep coming back. More

by aliyavasquez
Recommend Dealer
Yes
Employees Worked With
Nick usually and the young lady at the front with beautiful nails. Very sweet
Jan 30, 2024 -

Matthews Hyundai of Schenectady responded

Thank you for the great review and your business

January 07, 2024

Service Representative Dominique was very good. But the waiting area was disappointing, coffee machine wasn’t working and no bottled water in small refrigerator. More

by Glen.zampino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domonique Scott-Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominique
Jan 30, 2024 -

Matthews Hyundai of Schenectady responded

We're sorry to hear about your recent experience. We will pass along to our Team to ensure of a better future experience. Thank you for letting us know.

January 07, 2024

Fine It was fine, quick, easy, I don't want to write an essay, it was fine More

by CAROLLORAC
Recommend Dealer
Yes
Jan 30, 2024 -

Matthews Hyundai of Schenectady responded

Thank you for the great review and your business! If there is anything more we can do to provide a better future experience, please don't hesitate to let us know how.

January 02, 2024

Agents were great. Believe the work was done correctly. Major isses: 1. Waiting area small with ripped chairs and people close together 2 Parking is near impossible. Wh More

by JKEILMAN
Recommend Dealer
Yes
December 30, 2023

Very informative and responsive. Very nice to work with Will request for his services again More

by dagenballz
Recommend Dealer
Yes
Employees Worked With
Shane Dobert, Shane Dobert
December 30, 2023

came in on 10/13/23 to have console on dashboard and wipers looked at which should be under warranty. Service said both were faulty and needed to be replaced. Parts on order, would arrive in a week. Als More

by KWALTER569
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Domonique Scott-Henry
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Fear
December 30, 2023

No help! !!! No help no help no help no help no help no help no help no help More

by Jmaney4
Recommend Dealer
No
Employees Worked With
Shane Dobert, Shane Dobert
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