Matthews Hyundai of Schenectady - Service Center

I have given excellent care each time I have been there,,Howard Finley greeted me upon arrival for my service appointment--he told me how long it would be and directed me to waiting area,told me abou there,,Howard Finley greeted me upon arrival for my service appointment--he told me how long it would be and directed me to waiting area,told me about the coffee,water etc available while I wait--as he walked thru to let other customers know their vehicle was ready he gave me update on mine,,very professional and with a smile-a genuine smile not the phony one people use when they really dont want to be at work---also a thumbs up to Domonique that answered my call when I wanted to make appointment--very pleasant--informative--and she got me in for a saturday appt that really worked for me More

Howard is awesome! !! He made everything go smooth and took the stress away from me regarding a very difficult situation! I cannot thank him and his team enough! They we !! He made everything go smooth and took the stress away from me regarding a very difficult situation! I cannot thank him and his team enough! They were very professional! I would highly recommend them to friends and family! More

Good, helpful service and staff. Communicated often and clearly. I was able to get a next day appointment Communicated often and clearly. I was able to get a next day appointment More

Work was done in a timely manner, Monet keep me informed of progress and a recall that needed fixing. of progress and a recall that needed fixing. More

Always courteous and respectful of me and my time . Pleasure to deal with entire staff Pleasure to deal with entire staff More

Monylisa was helpful and the service was completed promptly. The waiting room was busy because of some kind of promotion. promptly. The waiting room was busy because of some kind of promotion. More

Dominique was a great help My air conditioning went out the hottest days of the year She got me a loaner to use as I depend on my car for work Then completed repairs asap the hottest days of the year She got me a loaner to use as I depend on my car for work Then completed repairs asap More

Good hearted people, kind and welcoming. Especially Monalysa of the service department and the entire service department crew,, they are awesome and wonderful people. Especially Monalysa of the service department and the entire service department crew,, they are awesome and wonderful people. More

I had a car alignment appointment and the alignment was completed in a timely manner. completed in a timely manner. More

Service staff has always been pleasant and very helpful. Modest, quiet, and comfortable waiting area. Modest, quiet, and comfortable waiting area. More