Matthews Hyundai of Schenectady - Service Center

Excellent service ! I was treated with the professionalism you would expect at a dealership . 5 stars all around ! I was treated with the professionalism you would expect at a dealership . 5 stars all around ! More

They are very professional and concerned for the customer. I was very pleased with the outcome of the service customer. I was very pleased with the outcome of the service More

Poor communication. Had my car for 9 days to fix sensors. They kept telling me tomorrow or the next day. Had to call daily for updates. Had my car for 9 days to fix sensors. They kept telling me tomorrow or the next day. Had to call daily for updates. More

Awesome job guys. . really know how to do an impressive inspection and oil change! THANK YOU! 😊 . really know how to do an impressive inspection and oil change! THANK YOU! 😊 More

Nick in service was great and very professional thank you Nick.i would use this l service I would Most definitely use Matthew's again Nick.i would use this l service I would Most definitely use Matthew's again More

We are so happy with the professional team and work done by Matthews Hyundai. From the moment we walked in until we drove away in our new Santa Cruz to the first service done on it Matthews Hyundai have tre by Matthews Hyundai. From the moment we walked in until we drove away in our new Santa Cruz to the first service done on it Matthews Hyundai have treated us like gold. No words can express our appreciation to the dealership. Thank you More

Staff at front desk are very friendly and keep you informed and updated on the status of your vehicle. informed and updated on the status of your vehicle. More

I was surprised when I found out I had a $100 deducible on my warranty. I thought when Matthew’s took over this dealership that they would honor the warranty, The individuals working at Matthew’s were prof on my warranty. I thought when Matthew’s took over this dealership that they would honor the warranty, The individuals working at Matthew’s were professional. However, they would not show me why I owed them a hundred dollar deducible. More

This is my go-to dealership for servicing my Hyundai Ioniq. I have been going there almost two years now. Nick at the service desk was so helpful in couple of instances where I really needed help with t Ioniq. I have been going there almost two years now. Nick at the service desk was so helpful in couple of instances where I really needed help with the car. Nick was very kind, courteous and made sure to explore all options to make me happy. One instance, my hatch screws came off out of nowhere- Nick talked to the manufacturer; not only did he helped me out right away, he had the expense covered by Hyundai since the part should not have come faulty. Highly recommend this place- there are some good people who work there and they good quality work! I have also worked with Dominique- she is really great as well, and I was very happy with the customer service she provided! More