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Matthews Hyundai of Schenectady - Service Center

Schenectady, NY

4.4
1,545 Reviews
Call Service Center (518) 347-7966

1,545 Reviews of Matthews Hyundai of Schenectady - Service Center

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January 14, 2024

Great dealership My vehicle is well taken care of during the inspection. Great teamwork Thanks More

by Bena.rup24
Recommend Dealer
Yes
Employees Worked With
Shane Dobert, Shane Dobert
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Jan 30, 2024 -

Matthews Hyundai of Schenectady responded

Thank you for the great review and your business!

January 14, 2024

If you want to know more you can call me. One thing is certain and that is we will not return for any service or planed new vehicle purchase More

by Chasmon52
Recommend Dealer
No
Employees Worked With
Service advisor was Dominique- don't know the technician name
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Jan 30, 2024 -

Matthews Hyundai of Schenectady responded

We'd love the opportunity to speak with you however, your name is not displayed. If you could provide your contact information to us by emailing TellUs@matthewsauto.com we would greatly appreciate it.

January 13, 2024

Great Great customer service despite not finding the solution to my car concern. Still overall a great experience More

by SWATSON2014
Recommend Dealer
Yes
Employees Worked With
Shane Dobert, Shane Dobert
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Jan 30, 2024 -

Matthews Hyundai of Schenectady responded

We're sorry to hear our Team could not diagnose your vehicle concerns but, we are glad to hear our Team still provided you with great service. If there is anything more we can do to ensure a better future experience, please don't hesitate to reach out.

January 12, 2024

Quick and easy The process went smooth and their were adequate refreshments available And I had a blast! More

by kiernanshanahan
Recommend Dealer
Yes
Employees Worked With
Middle aged black lady. Very friendly and quick. Forgot her name unfortunately
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Jan 30, 2024 -

Matthews Hyundai of Schenectady responded

Thank you for choosing Matthews and the perfect review!

January 11, 2024

The staff was nice and the work was done well. Staff gave all he information asked More

by risat75nazir
Recommend Dealer
Yes
Employees Worked With
Shane Dobert, Shane Dobert
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Jul 03, 2024 -

Matthews Hyundai of Schenectady responded

Hello, Thank you for the 5 Star Review and your business!

January 10, 2024

Good experience. Work done was satisfactory. Work done in timely manner. This somewhat of a nuisance. More

by Dave
Recommend Dealer
Yes
Employees Worked With
Don't know name of person.
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Jan 30, 2024 -

Matthews Hyundai of Schenectady responded

Thank you for the great review and your business!

January 09, 2024

Very good He did receive me very well and treated me well. Work is also done very quickly. More

by RHARISH47
Recommend Dealer
Yes
Employees Worked With
Dominique
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Jan 30, 2024 -

Matthews Hyundai of Schenectady responded

Thank you for choosing Matthews! We appreciate the great review and your business!

January 08, 2024

My new vehicle was not detailed, there is still sticky stuff in certain areas of the Santa Cruz More

by thepostsquad518
Recommend Dealer
Yes
Employees Worked With
Qui
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Jan 30, 2024 -

Matthews Hyundai of Schenectady responded

If your issue has not been resolved, please give General Manager Mike Capadona a call at 518-382-0274. Your business and satisfaction is important to us.

January 08, 2024

Great Great service, peaceful atmosphere, wonderful waiting area, efficient staff. Really good to work with. More

by memalon
Recommend Dealer
Yes
Employees Worked With
Dominik
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Jan 30, 2024 -

Matthews Hyundai of Schenectady responded

Thank you for your business and feedback!

January 07, 2024

Service Representative Dominique was very good. But the waiting area was disappointing, coffee machine wasn’t working and no bottled water in small refrigerator. More

by Glen.zampino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domonique Scott-Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominique
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Jan 30, 2024 -

Matthews Hyundai of Schenectady responded

We're sorry to hear about your recent experience. We will pass along to our Team to ensure of a better future experience. Thank you for letting us know.

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