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Matthews Hyundai of Schenectady - Service Center

Schenectady, NY

4.4
1,461 Reviews

1,461 Reviews of Matthews Hyundai of Schenectady - Service Center

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June 13, 2023

I am very happy with the way I am treated at Matthews. Nick Frear was my lead helper and he’s always been very good. More

by mlist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Jun 26, 2023 -

Matthews Hyundai of Schenectady responded

Thank you for the EXCELLENT review of our Team at Matthews! We truly appreciate your business and we're so glad you had a good experience with us!

June 12, 2023

The work was eventually finished, but I was told the tire would be replaced that Tuesday and I was held up until Thursday with no car and no discount given for the wait More

by rjp61806
Recommend Dealer
No
Jun 26, 2023 -

Matthews Hyundai of Schenectady responded

Thank you for letting us know about your recent experience. We want to assure you that we are working diligently to find a resolution and apologize that it wasn’t a great experience.

June 12, 2023

Took 6 days to somewhat come up with a repair, I was not satisfied with their work at all More

by HYPERFATTY
Recommend Dealer
No
Employees Worked With
Nick fear
Jun 26, 2023 -

Matthews Hyundai of Schenectady responded

Thank you for letting us know about your recent experience. We want to assure you that we are working diligently to find a resolution and apologize that it wasn’t a great experience.

June 12, 2023

this is the very first hyundai ive ever owned so i picked matthews because it was the closest to my home. i know i made the right choice. outstanding service More

by Juliusgesek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domonique Scott-Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Matthews Hyundai of Schenectady responded

Thanks for taking the time to review your experience at Matthews! Have a great day!

June 11, 2023

They were wonderful and helped me every step of the way! Great place to go. More

by ericweinstein818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domonique Scott-Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Fear
Jun 26, 2023 -

Matthews Hyundai of Schenectady responded

Thank you for the EXCELLENT review of our Team at Matthews! We truly appreciate your business and we're so glad you had a good experience with us!

June 07, 2023

Excellent staff, excellent service. Treat their customers like family weather it’s sales or service. More

by Jodi Cap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domonique Scott-Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Fear, Jennifer Periard, Mark Wells
Jun 26, 2023 -

Matthews Hyundai of Schenectady responded

Thanks for choosing Matthews to service your vehicle. We look forward to serving you again soon!

June 07, 2023

Always great service and Nick is always very helpful and responsive to questions or concerns . More

by Woodvale171
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Jun 26, 2023 -

Matthews Hyundai of Schenectady responded

Thanks for taking the time to review your experience at Matthews! Have a great day!

May 28, 2023

Service department Nick Frear, very professional and knowledgeable. Very friendly and accommodating to my question More

by NMYRTLE51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Jun 26, 2023 -

Matthews Hyundai of Schenectady responded

Thank you for the EXCELLENT review of our Team at Matthews! We truly appreciate your business and we're so glad you had a good experience with us!

May 28, 2023

The transition from fuccilos has went good I think service is very very good keep up the good work More

by rreissig59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Mascari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Capadona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Fear
Jun 26, 2023 -

Matthews Hyundai of Schenectady responded

Thanks for choosing Matthews to service your vehicle. We look forward to serving you again soon!

May 26, 2023

They addressed all of my concerns and gave me excellent recommendations on how to care for my vehicle. As a result my car is running smoother and is deadass getting an extra 3-4 MPG. More

by jacob.d.thomas92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domonique Scott-Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Matthews Hyundai of Schenectady responded

Thanks for choosing Matthews to service your vehicle. We look forward to serving you again soon!

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