Back

Matthews Hyundai of Schenectady - Service Center

Schenectady, NY

4.4
1,454 Reviews

1,454 Reviews of Matthews Hyundai of Schenectady - Service Center

Sort by
March 27, 2025

Excellent customer service. I've never had a problem with services at Matthew Hyundai. I don't know what else to say. They're great to work with. More

by LRUSH802
Recommend Dealer
Yes
Employees Worked With
Howard Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Finley
Mar 28, 2025 -

Matthews Hyundai of Schenectady responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

March 26, 2025

I've said it before, Howard Finley has been a great help. Thanks to his service, we even bought another car from this dealership. I recommend them to anyone looking for a new/used car. More

by joseph.siciliano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Taft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Matthews Hyundai of Schenectady responded

Hi Joesph- We’re so glad to hear you had a great experience with Howard! Thank you for your business and the great review!

March 26, 2025

Fast service and pleasant employees. I bought my car there and will always come there for service. More

by BETTED121
Recommend Dealer
Yes
Employees Worked With
Howard Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Finley
Mar 27, 2025 -

Matthews Hyundai of Schenectady responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

March 25, 2025

The service department staff are great. Can't say the same about the auto mechanics More

by Jets73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dejon Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Matthews Hyundai of Schenectady responded

Hi- Thank you for the 5 Star Review and your business!

March 25, 2025

The service desk personnel are very professional. I can't say the same about the mechanics. More

by Jets73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dejon Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Matthews Hyundai of Schenectady responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

March 25, 2025

The service desk personnel are great. I can't say the same about the mechanics. More

by Jets73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dejon Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Matthews Hyundai of Schenectady responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

March 24, 2025

Awful service department. Poor workmanship, have to bring the vehicle back. Didn't fix the problem More

by Jets73
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Howard Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Matthews Hyundai of Schenectady responded

Hi- Thank you for your feedback. Our goal is that every customer leaves satisfied and we apologize that you did not. We’d like the opportunity to speak with you in hopes to learn from our mistakes, at your earliest convenience please reach out to us at TellUs@matthewsauto.com.

March 23, 2025

No complication with customer, delays still after had appointment already, the issue was never fixed. More

by Redskinrob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominique
Mar 27, 2025 -

Matthews Hyundai of Schenectady responded

Hi- Thank you for your feedback. Our goal is that every customer leaves satisfied and we apologize that you did not. We’d like the opportunity to speak with you in hopes to learn from our mistakes, at your earliest convenience please reach out to us at TellUs@matthewsauto.com.

March 16, 2025

1st time there. Very good experience. Everything done according to what I was told. Everything explained to me. More

by karl_sherlock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Matthews Hyundai of Schenectady responded

Hi- Thank you for the 5 Star Review and your business!

March 13, 2025

My first service appointment for my new vehicle was excellent. The crew at Matthew’s is superb! . More

by college.rivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dejon Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Matthews Hyundai of Schenectady responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

...
4
...