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Matthews Hyundai of Schenectady - Service Center

Schenectady, NY

4.4
1,475 Reviews
Call Service Center (518) 347-7966

1,475 Reviews of Matthews Hyundai of Schenectady - Service Center

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April 23, 2025

Scott Braun in Service Tech is a true asset! Top notch. Best at what he does, cares about his job & extremely knowledgeable More

by gingging305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Delorm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dejon Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Audrey Fairbairn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Braun
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Apr 25, 2025 -

Matthews Hyundai of Schenectady responded

Hi- Thank you for choosing Matthews Hyundai of Schenectady for your service needs, We're glad to hear about your positive experience with Scott! We appreciate your business and great review!

April 21, 2025

Amazing! Got right right in and fixed my issue!! Would definitely recommend this place to anyone! More

by ERIC.TAYLOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dejon Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2025 -

Matthews Hyundai of Schenectady responded

Hi- We're delighted to hear about your experience. We look forward to helping again in the future.

April 19, 2025

Dejon was a pleasure to work with, he was very professional and explained everything fully before the work was started. More

by BJD1331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dejon Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2025 -

Matthews Hyundai of Schenectady responded

Hi- We're so glad to hear about your experience with Dejon! We appreciate your business and great review!

April 19, 2025

Part needs to be replaced I am having problems with a new part that was put in More

by Ryan.desbiens831
Recommend Dealer
No
Employees Worked With
Advisor was Dominique. I not sure of the mechanics name.
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May 12, 2025 -

Matthews Hyundai of Schenectady responded

Hi- We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at TellUs@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.

April 18, 2025

Everything was done to my satisfaction! Also, I was very happy with the young man who took care of what was needed done to my car! More

by POLMADIE82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dejon Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2025 -

Matthews Hyundai of Schenectady responded

Hi- Thank you for your feedback. We're glad to hear you had a great experience with us at Matthews Hyundai of Schenectady!

April 17, 2025

They have always been very good to deal with, and are always very friendly and courteous. More

by MARY.SAUVIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dejon Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2025 -

Matthews Hyundai of Schenectady responded

Hi, Thank you for the 5 Star Review and your business! We appreciate your continued business!

April 17, 2025

Great experience! Howard is helpful, knowledgeable and professional. Great customer service. Service was completed quicker than expected. Thank you. More

by sandipanten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2025 -

Matthews Hyundai of Schenectady responded

Hi, We're glad to hear you had a great experience with Howard! Thank you for choosing Matthews Hyundai of Schenectady for your recent service visit.

April 17, 2025

Great customer service. Friendly and done in a timely manor. Very professional. Met our expectations. More

by KARENKATYDID2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dejon Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2025 -

Matthews Hyundai of Schenectady responded

Hi, thank you for choosing Matthews Hyundai of Schenectady for your Automotive needs. We are happy to hear about your positive experience with us.

April 17, 2025

Wouldn't ever take my car there again if I had any other choice. I have a thing where I like to live after having my car serviced and, this place didn't make that easy. I wouldn't send my worst enemy there More

by SENTONAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dylan Mascari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dejon Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2025 -

Matthews Hyundai of Schenectady responded

Hi- We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at TellUs@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.

April 11, 2025

Howard and the staff were excellent except one lady who was rude and nasty. We appreciate the dedication and communication we had More

by Damezx9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domonique Scott-Henry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dejon Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2025 -

Matthews Hyundai of Schenectady responded

Hi- Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

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