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Matthews Hyundai of Schenectady - Service Center

Schenectady, NY

4.4
1,522 Reviews

1,522 Reviews of Matthews Hyundai of Schenectady - Service Center

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September 29, 2021

Staff was friendly. The work was performed quickly once the parts were available. The only negative was the multi-day wait for the required parts to arrive More

by MetsFan1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Phil Gagliardi
Oct 01, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. Michael Capadona

September 28, 2021

Great personal attention.Lousy, dirty waiting area.I Great personal attention. Lousy, dirty waiting area. I hate being there, but great people/work. More

by Sbq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Oct 01, 2021 -

Matthews Hyundai of Schenectady responded

Sorry for your bad experience at our dealership. Michael Capadona General Manager

September 25, 2021

Service was prompt and painless!l Always efficient and knowledgeable staff. I have no complaints at all. More

by huncamunca120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Oct 01, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. Michael Capadona

September 22, 2021

Excellent service. Nick kept me informed every step of the way. The techs did top notch work on my vehicle. More

by jbb813
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Sep 25, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. Michael Capadona General Manager

September 22, 2021

Great service. Staff polite, friendly and professional. I am happy with the service that was recommended and completed. More

by donnabjorkman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Sep 25, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. Michael Capadona General Manager

September 22, 2021

Always am very happy with the service department at Fucillo Hyundai. I’m always kept informed. More

by chieflj1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Sep 25, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. Michael Capadona General Manager

September 17, 2021

Nick Fear was incredible. He took care of everything. Always get the best service when I have to go to Fuccillo. More

by Kmcmahon1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Sep 25, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. Michael Capadona General Manager

September 14, 2021

Took really good care of my vehicle and explained the whole process. Job well done. More

by BARKERJ91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Habeck
Sep 25, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. Michael Capadona General Manager

September 12, 2021

The service that was provided was superior I was there at 9am and back on the road by 11am. Even with the garage being short hand. I really liked the video provided of the work being done. I was greeted with More

by jmesz2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Gagliardi
Sep 25, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. Michael Capadona General Manager

September 11, 2021

There was no drive in bay for service and I was confused s to where to park. The waiting area was very uncomfortable for customers. Not an experience expected for a luxury line of vehicles such as Lincoln. More

by DAWNVC42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nicholas Fear
Sep 25, 2021 -

Matthews Hyundai of Schenectady responded

Sorry for your bad experience at our dealership, we strive to give all our customers a first class experience. Michael Capadona General Manager

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