Matthews Hyundai of Schenectady - Service Center

Don't need 25 words, just one: Awesome. Sales was aweso.e when I purchased and service was awesome for my service appointment. Reliable, well-made vehicles as well. aweso.e when I purchased and service was awesome for my service appointment. Reliable, well-made vehicles as well. More

Always a good experience at Fucillo Lincoln of Schenectady. Sales and service go above and beyond... always. Courteous, professional and friendly, I can always count on Nick in service too! Schenectady. Sales and service go above and beyond... always. Courteous, professional and friendly, I can always count on Nick in service too! More

great customer service, friendly service department. Very clean and comfortable waiting area as I was waiting for a 2 hour estimate time for tire rotation, oil change extra service for over 10,000 miles, It clean and comfortable waiting area as I was waiting for a 2 hour estimate time for tire rotation, oil change extra service for over 10,000 miles, It all was complete in a little over an hour. More

Although I’ve been very pleased with the service I’ve received at your seller since I bought my car in 2017 I think your prices are too expensive. received at your seller since I bought my car in 2017 I think your prices are too expensive. More

The service persons that assisted me after my engine died were very helpful and professional. They provided me with a loaner car and replaced the engine of my car free of charge. I was pleased with the fact were very helpful and professional. They provided me with a loaner car and replaced the engine of my car free of charge. I was pleased with the fact that they took care of my problem and while reassuring me that this issue had nothing to do with the fact that I took good care of my vehicle, and that they'd handle everything. More

Phil in service went way beyond and above to help me get a engine in my car.He done a outstanding job.He was very pleasant,kind and friendly while working with me.The service staff are awesome with helping a engine in my car.He done a outstanding job.He was very pleasant,kind and friendly while working with me.The service staff are awesome with helping with any car problem.They look out for the customer.Keep up the great job service. More

Great job once again, been dealing with you for years now. Par excellence. Will not take my car any other place. Yours truly since 2005 now. Par excellence. Will not take my car any other place. Yours truly since 2005 More

I recently brought my Lincoln MKT in for service and I was quoted one price. But it turned out to be less then quoted then I needed wheel barring done on the front so I told them to complete all the work was quoted one price. But it turned out to be less then quoted then I needed wheel barring done on the front so I told them to complete all the work that needed to be done including spark plugs and transmission flush etc. I picked my car up on Saturday and paid almost $7000 and there was another maintenance on my car that I wasn’t told about also I had my washer replaced for washer fluid I don’t know how it was tested because there’s no washer fluid in my car. Also I asked to have my one good tire kept and I didn’t receive that as well. When I went to pay for my car in cash the cashier was rude and had a problem because of the amount of cash I already had spoken to Nick and told him I was bringing cash. She acted as if that was a problem.I was carless for over 3 weeks and at first they wanted me to pay half down and they didn’t even have the parts. Being that I said I was a longtime customer they let it go. I love my Lincoln but the way that I was treated was unfairly. And I’m very dissatisfied with my service being that I still have a light on in my car. I was told I would need brakes in the future. But nothing more I also had to get a rental at an additional expense because this wasn’t covered by insurance because there was no accident. On the repair receipt the recall wasn’t completed and there was nobody there to talk to me really about it. The guy that was at the service desk said to me he didn’t do the work on the car. He did call the mechanic I believe on his cell. I don’t know how this service can be rectified about this additional light that I have on in my car because again I said to fix everything that was needed as soon as you turn the car on you see this light so if the car was test driven and all ready to go how would this maintenance light still be on . More

Purchasing the vehicle was a breeze - thanks to Don Grounds. My first service visit was also very timely and organized. Thanks to all. I’ll be back. Grounds. My first service visit was also very timely and organized. Thanks to all. I’ll be back. More

I’ve taking my vehicle to Fucillo for servicing and I’ve never had a moment of regret. Nick was excellent ambassador for your organization. never had a moment of regret. Nick was excellent ambassador for your organization. More