Matthews Hyundai of Schenectady - Service Center

1st time there. Very good experience. Everything done according to what I was told. Everything explained to me. Very good experience. Everything done according to what I was told. Everything explained to me. More

My first service appointment for my new vehicle was excellent. The crew at Matthew’s is superb! . excellent. The crew at Matthew’s is superb! . More

They took very good care of me. Found out the problem with my car. And then they were able to get my car inspected Found out the problem with my car. And then they were able to get my car inspected More

Dejon is a great service advisor. . it was a pleasant having Mr. Dejon as my service advisor regarding my vehicle 🚗 . it was a pleasant having Mr. Dejon as my service advisor regarding my vehicle 🚗 More

My service advisor kept me in the loop and did a great job. Appreciate the understanding of what my warranty and oil changes should look like. job. Appreciate the understanding of what my warranty and oil changes should look like. More

Very professional and personable. Always delivers what is promised. Good customer service and good quality products. Always delivers what is promised. Good customer service and good quality products. More

My service appointment went smoothly from the moment I arrived and spoke with the service advisor right through its completion on time. Everything I asked for in my appt was covered thoroughly. I am pleas arrived and spoke with the service advisor right through its completion on time. Everything I asked for in my appt was covered thoroughly. I am pleased with service at this dealership. Any question I have is explained in detail or demonstrated in the vehicle so I get a complete understanding. Everyone is very helpful! I feel certain that I will continue to have my car serviced at Matthew’s! More

Easy to schedule, polite staff, efficient Repair was explained to me. Car was as I left it. Comfortable waiting area. explained to me. Car was as I left it. Comfortable waiting area. More

Was a very easy process with good communication. Work was done in a timely manner. Work was done in a timely manner. More

The staff was very courteous and friendly. As far as I can tell so far the work was satisfactory. My only negative comment would be the length of time it took to do the work. I understand tha As far as I can tell so far the work was satisfactory. My only negative comment would be the length of time it took to do the work. I understand that the dealership needed to get approval to do the work because it was a recall but I was initially told it would take 4-5 weeks and it took 7. Still overall I am very satisfied with the dealer and would not hesitate to use them again. More