Matthews Hyundai of Schenectady - Service Center

The repair shop checked and found out that I had coverage. It didn't cost me anything thank you fuccillo. I will bring my vehicle back to Fuccillo coverage. It didn't cost me anything thank you fuccillo. I will bring my vehicle back to Fuccillo More

Easiest auto service ever! I still wish I could get remote start on my vehicle, though. Or be sure if I did get it would it void my warranty. remote start on my vehicle, though. Or be sure if I did get it would it void my warranty. More

Fuccillo Hyundia has a great service department,I called Nick Fear with my problem and he took care me and the car was repaired right away,I have worked with Nick before since I have purchased 3 Hyundia`s Nick Fear with my problem and he took care me and the car was repaired right away,I have worked with Nick before since I have purchased 3 Hyundia`s from this dealer ship.Nick Fear is a outstanding service advisor and a great asset to Fuccillo Hyundia I would also like to thank the gentleman who repaired my car for his outstanding work as well. thanks Bill Quay More

We went in for routine service, which was good. They also added our inspection on for us at short notice. This was very much appreciated! also added our inspection on for us at short notice. This was very much appreciated! More

Mr Fear was Very helpful. Explain in detail the work they did and the work needs to be done. Cost was covered and didn’t have to pay. did and the work needs to be done. Cost was covered and didn’t have to pay. More

Fixed my car in a timely fashion, service was beyond excellent... I will definitely recommend the sales and service department at this location to friends and family excellent... I will definitely recommend the sales and service department at this location to friends and family More

Have had all maintenance done since I moved into the upstate area and the staff has been amazing! The service was easy to schedule and the appointment was take. On time with a quick turn around. upstate area and the staff has been amazing! The service was easy to schedule and the appointment was take. On time with a quick turn around. More

Great dealership,I’ve always had every bit of trust in the service Dept they have always done right by me.I would highly recommend anyone to have there vehicles serviced here. the service Dept they have always done right by me.I would highly recommend anyone to have there vehicles serviced here. More

I had such a horrible experience I got my husband involved. He said he knew the manager from the past and that didn’t help either. Left my car there for almost a week and they didn’t diagnose it involved. He said he knew the manager from the past and that didn’t help either. Left my car there for almost a week and they didn’t diagnose it correctly. Had to have it towed back for not starting then when I picked it up my backup camera wasn’t working and then they ran that repair they my 3rd party warranty and made me pay the deductible when they broke it. Not returning there for service However my husband did say we were tested with respect by the service advisor Ram More

Had a service date for 03/01 at 10:30am and was engaged by an extremely aggressive manager (Michael), and another manager (Nick) who stated to me in the Service Department: "just get the xxxx out of here!" by an extremely aggressive manager (Michael), and another manager (Nick) who stated to me in the Service Department: "just get the xxxx out of here!" Your managers are so unprofessional and are such an embarrassment to this dealership. Anyone who oversees these people,should be truly ashamed, and both need to be removed from their employment ASAP!! Purchased two brand new vehicles at this dealership in the last nine years, and will NEVER do any business there in the future. I'm also informing everyone and anyone I hear looking to purchase a new vehicle, stay away from Fuccillo Hyundai of Schenectady!!! Will also be addressing Hyundai Corporate Office with a certified letter outlining the entire episode. More