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Matthews Hyundai of Schenectady - Service Center

Schenectady, NY

4.4
1,464 Reviews

1,464 Reviews of Matthews Hyundai of Schenectady - Service Center

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August 20, 2020

Great experience. In and out quickly. Waiting area clean. Staff were courteous. Explained what the 15,000 service was and completed New York inspection. Overall great experience More

by CASHSMOM
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Aug 22, 2020 -

Matthews Hyundai of Schenectady responded

Thank you for the great review. I am glad to hear that you had a 1st Class Experience here at Fuccillo Lincoln Hyundai! If you need anything in the future we are here for you. Sincerely, Michael Capadona General Manager 518-382-0274 EXT 215 mcapadona@fuccillo.com

August 20, 2020

The service department was friendly and accommodating. They went out of their way to meet my needs. They clearly explained everything they did to the car. More

by Jbourgault
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edderine Brown
Aug 22, 2020 -

Matthews Hyundai of Schenectady responded

Thank you for the great review. I am glad to hear that you had a 1st Class Experience here at Fuccillo Lincoln Hyundai! If you need anything in the future we are here for you. Sincerely, Michael Capadona General Manager 518-382-0274 EXT 215 mcapadona@fuccillo.com

August 18, 2020

Video of maintenance tech summarising my car was a great way for me to see what he was saying about my car while it was being serviced. More

by DRINNANTHORNTON
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear, Edderine Brown
Aug 19, 2020 -

Matthews Hyundai of Schenectady responded

Thank you for the great review. I am glad to hear that you had a 1st Class Experience here at Fuccillo Lincoln Hyundai! If you need anything in the future we are here for you. Sincerely, Michael Capadona General Manager 518-382-0274 EXT 215 mcapadona@fuccillo.com

August 18, 2020

Great job thanks for everything you have done I really Great job thanks for everything you have done I really appreciate it congratulations awesome Will tell all my friends and they will tell all there More

by Chriscollar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear, Phil Gagliardi, Edderine Brown
Aug 19, 2020 -

Matthews Hyundai of Schenectady responded

Thank you for the great review. I am glad to hear that you had a 1st Class Experience here at Fuccillo Lincoln Hyundai! If you need anything in the future we are here for you. Sincerely, Michael Capadona General Manager 518-382-0274 EXT 215 mcapadona@fuccillo.com

August 18, 2020

Very professional and efficient. Kept me informed regarding progress of service and cost. I work recommended this service department to friends and family who have a Hyndai More

by donnabjorkman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Gagliardi
Aug 19, 2020 -

Matthews Hyundai of Schenectady responded

Thank you for the great review. I am glad to hear that you had a 1st Class Experience here at Fuccillo Lincoln Hyundai! If you need anything in the future we are here for you. Sincerely, Michael Capadona General Manager 518-382-0274 EXT 215 mcapadona@fuccillo.com

August 16, 2020

Amazing sales and service. Phil is very knowledgeable and friendly. He addressed all my concerns,and texted promptly that my car was complete. Kudos Phil ! More

by SCOE17
Recommend Dealer
Yes
Employees Worked With
Phil Gagliardi
Aug 19, 2020 -

Matthews Hyundai of Schenectady responded

Thank you for the great review. I am glad to hear that you had a 1st Class Experience here at Fuccillo Lincoln Hyundai! If you need anything in the future we are here for you. Sincerely, Michael Capadona General Manager 518-382-0274 EXT 215 mcapadona@fuccillo.com

August 14, 2020

Due to construction on my way there I called to advise I was running late for my 1 pm appt. Got me right in and service was great. Thank you. More

by B.HORTON1554
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Aug 15, 2020 -

Matthews Hyundai of Schenectady responded

Thank you for the great review. I am glad to hear that you had a 1st Class Experience here at Fuccillo Lincoln Hyundai! If you need anything in the future we are here for you. Sincerely, Michael Capadona General Manager 518-382-0274 EXT 215 mcapadona@fuccillo.com

August 12, 2020

When I took the lease, he said I have a service contract to cover all maintenance. Why do they want me to pay for two air filters for $140 each? They weren't too eager to discuss a solution for putting More

by Kona123
Recommend Dealer
No
Employees Worked With
Person in Service.
Aug 12, 2020 -

Matthews Hyundai of Schenectady responded

Sorry for your bad experience I am not sure were the miscommunication was but you do get three years maintenance which covers oil changes and tire rotations. You can also give me a little more information on he bike rack situation. Any further questions please contact me. Michael Capdona General Manager 518-382-0274 mcapadona@fuccillo.com

August 11, 2020

What can be said? The people are really friendly and help you out. Simply ask any question and they'll have an answer for you or direct you to someone that does. And the accounts department . . . wowzers, yo More

by Kevin C
Recommend Dealer
Yes
Employees Worked With
Dylan Mascari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Fear, Emily Triplett, Kevin Keener
Aug 12, 2020 -

Matthews Hyundai of Schenectady responded

Thank you for the great review. I am glad to hear that you had a 1st Class Experience here at Fuccillo Lincoln Hyundai! If you need anything in the future we are here for you. Sincerely, Michael Capadona General Manager 518-382-0274 EXT 215 mcapadona@fuccillo.com

August 05, 2020

My recall work ( software update) was done in half the expected time! Customer service was wonderful- polite and courteous. That’s one of the reasons we have kept going back to Fuccillo Hyundai all these More

by Debbiemmartin
Recommend Dealer
Yes
Employees Worked With
Phil Gagliardi
Aug 07, 2020 -

Matthews Hyundai of Schenectady responded

Thank you for the great review. I am glad to hear that you had a 1st Class Experience here at Fuccillo Lincoln Hyundai! If you need anything in the future we are here for you. Sincerely, Michael Capadona General Manager

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