Matthews Hyundai of Schenectady - Service Center

Did the work I asked for and finished it in timely fashion. Fucillos extended hours are helpful as well. Always a pleasant experience with Fucillos. fashion. Fucillos extended hours are helpful as well. Always a pleasant experience with Fucillos. More

I think there might be a high turn over at this dealership. I was pleased that a gentleman named Nicholas Fear waited on me in service. I drove an hour and a half to have my schedule appointment fo dealership. I was pleased that a gentleman named Nicholas Fear waited on me in service. I drove an hour and a half to have my schedule appointment for, touch-up on side mirrors, tire rotation, and oil change that was set up for me when I purchased the car end of July. Tire rotation and oil change not needed but the paint was touched up. The mix up on the paperwork was a bit frustrating and Nicolas gave me his card and told me to call him at his extension if I'm unable to get in touch with anyone. The phone woudl just ring and no one would answer. We are all going through a transition and I'm hoping things get better. I do love my new car. More

Great, excellent, I don’t know what else to say and it’s a little annoying that you make me write something here. This 25 word minimum will keep me from leaving a review in the future. a little annoying that you make me write something here. This 25 word minimum will keep me from leaving a review in the future. More

Phil, our service agent was polite and knowledgeable. We also appreciated the new waiting area What more can I say. We will be back when it’s time for another service also appreciated the new waiting area What more can I say. We will be back when it’s time for another service More

Phil was very attentive, quick, polite, courteous, and kind. I have no way to judge the service done on my car, as I know nothing about cars, but time will tell. I have liked Fuccillo Hyundai of Schenecta kind. I have no way to judge the service done on my car, as I know nothing about cars, but time will tell. I have liked Fuccillo Hyundai of Schenectady so far. I love my 2013 Tucson, "Sam," and marvel at what a great car he is, far superior so far to two Hondas, a VW, and Fords, and Chevrolets I have owned in the past. Sam is solid, sturdy, holds the road, doesn't ask for a lot of attention, but keeps performing dependably. Hyundai's do no get the credit they deserve. I would compare Phil to the Hyundai--rock solid, dependable, patient, and I hope he gets the credit he deserves as he is a very easy person to deal with, especially when the customer is nervous about repair costs. One word to HYUNDAI: The Tucson is starting to look like a box. Please don't lose your unique design that every other care manufacturer copies. More

Fast, efficient, Covid-friendly service. Large variety of appointment times available. Had slight hiccup after leaving but this was remedied to my satisfaction almost immediately. appointment times available. Had slight hiccup after leaving but this was remedied to my satisfaction almost immediately. More

Very easy to deal with. Picked my car up & left me a Very easy to deal with. Picked my car up & left me a loaner to use. Nick in service was a pleasure to work with. Josh the driver was courteous & Very easy to deal with. Picked my car up & left me a loaner to use. Nick in service was a pleasure to work with. Josh the driver was courteous & professional. More

The service was good . I liked how fast i got helped and i also liked how fast i got my car back the employees are really nice i also liked how fast i got my car back the employees are really nice More

Dashboard was scratched up from where they replaced the filter. I will be calling someone Monday and emailing someone with pictures of the damaged area. filter. I will be calling someone Monday and emailing someone with pictures of the damaged area. More

a very pleasant place to come for service always excellent customer service can't say enough about the center clean waiting room staff always friendly excellent customer service can't say enough about the center clean waiting room staff always friendly More