Matthews Hyundai of Schenectady - Service Center

Was in for service. I deal with Nick service writer, he is always polite and very professional when I ask him questions. Ron is generally the mechanic who works on my car, car is always done in a timely is always polite and very professional when I ask him questions. Ron is generally the mechanic who works on my car, car is always done in a timely manner and exceptionally clean when job is complete. More

Everyone was pleasant! Technician went over what he did very clearly. They made sure social distancing was a priority. Would recommend to others thank y very clearly. They made sure social distancing was a priority. Would recommend to others thank y More

I recently ran into some problems with my Santa Fe after a rodent decided to eat its way through the wiring, filters, and heat shield under my hood. The service department quickly assessed the extent of the a rodent decided to eat its way through the wiring, filters, and heat shield under my hood. The service department quickly assessed the extent of the damage so that a repair estimate could be provided to my insurance company. Nick was incredibly helpful in ensuring that all the necessary paperwork was completed for me to submit. The repairs were done in fairly short order, and Scott is an exceptional mechanic, so I knew when picking up my car that everything was back in good working order! I have been and will continue to be a loyal customer to the service department at this dealership because of the care they take when working on my vehicle. More

I found my salesperson don robe so helpfulshowing me how to use everything in my new car. So much better than the Lexus salesperson I had. The service people are very friendly and accommodating . to use everything in my new car. So much better than the Lexus salesperson I had. The service people are very friendly and accommodating . More

Professional courteous efficient service experience was great reasonably priced safety measures taken seriously due to COVID when possible will return for service in the future great reasonably priced safety measures taken seriously due to COVID when possible will return for service in the future More

He was very helpful when I asked about myCar shaking he He was very helpful when I asked about my Car shaking he tested for that and discovered the tires were overinflated. My car is riding much better He was very helpful when I asked about my Car shaking he tested for that and discovered the tires were overinflated. My car is riding much better More

Inspection during pandemic I was not sure if work could be done during the pandemic. But they were open and scheduled an appointment for my inspection. Satisfied customer. I was not sure if work could be done during the pandemic. But they were open and scheduled an appointment for my inspection. Satisfied customer. More

New protocols put into place did not slow service process at all and improved customer service. Nick was professional and informative as usual. Thank you. at all and improved customer service. Nick was professional and informative as usual. Thank you. More

Everyone is super friendly and helpful! I am happy to give the business!! They explain everything to where i can understand! The team is wonderful give the business!! They explain everything to where i can understand! The team is wonderful More

Thank you for the great service as always. Everyone is friendly and helpful and may car gets taken care of properly. I am always made aware of the service, price and always treated with kindness. friendly and helpful and may car gets taken care of properly. I am always made aware of the service, price and always treated with kindness. More