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Matthews Hyundai of Schenectady - Service Center

Schenectady, NY

4.4
1,454 Reviews

1,454 Reviews of Matthews Hyundai of Schenectady - Service Center

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June 04, 2020

Oil Change & Tire Plug I came in for an oil change and I'm pretty sure I ran over a nail or something because one of my tires kept losing air. I waited in the waiting area. More

by jp2468
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember his name & none of the pics look familiar because he had a face mask on, but it was service.
Jun 04, 2020 -

Matthews Hyundai of Schenectady responded

I am glad you had a great. experience at our dealership, I am sorry you could not get to service in Amsterdam next time you can give us a call and we will reach out to Amsterdam for you. Michael Capadona General Manager.

June 04, 2020

Excellent service. Phil was very polite informative and professional. I highly recommend him for service assistance. I appreciate not being taken advantage of and having other services required. More

by RMADIGAN1
Recommend Dealer
Yes
Employees Worked With
Phil Gagliardi
Jun 05, 2020 -

Matthews Hyundai of Schenectady responded

I am glad you had a great. experience at our dealership, I am sorry you could not get to service in Amsterdam next time you can give us a call and we will reach out to Amsterdam for you. Michael Capadona General Manager.

June 04, 2020

I had a friend bring my car due to health issues she said waiting area was very clean and the service staff was very professional More

by sbaker003
Recommend Dealer
Yes
Employees Worked With
Phil Gagliardi
Jun 05, 2020 -

Matthews Hyundai of Schenectady responded

I am glad you had a great. experience at our dealership, I am sorry you could not get to service in Amsterdam next time you can give us a call and we will reach out to Amsterdam for you. Michael Capadona General Manager.

June 04, 2020

I've had nothing but wonderful experiences at your facility, including sales and service. My Hyundai Elantra is a 2009 with 47,00 miles on it, and is the steadiest, most reliable car we've ever owned. More

by DSMITHCOYL
Recommend Dealer
Yes
Employees Worked With
Don't know who just worked on my car, and don't remember who I bought it from 11 years ago.
Jun 05, 2020 -

Matthews Hyundai of Schenectady responded

I am glad you had a great. experience at our dealership, I am sorry you could not get to service in Amsterdam next time you can give us a call and we will reach out to Amsterdam for you. Michael Capadona General Manager.

May 29, 2020

Steering pump and wheel Had complained about the steering several times and years ago. No one heard it and no one could find it til now,.Not thing more to say. Why couldn't More

by BPAINTBOX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Totaram Ram, Nicholas Fear
Jun 04, 2020 -

Matthews Hyundai of Schenectady responded

I am glad you had a great. experience at our dealership, I am sorry you could not get to service in Amsterdam next time you can give us a call and we will reach out to Amsterdam for you. Michael Capadona General Manager.

May 29, 2020

I took my car to get fixed and Nicholes was very helpful and before that he had any work done he called me to let me know what was wrong. More

by manuel_sanch1683
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Jun 04, 2020 -

Matthews Hyundai of Schenectady responded

I am glad you had a great. experience at our dealership, I am sorry you could not get to service in Amsterdam next time you can give us a call and we will reach out to Amsterdam for you. Michael Capadona General Manager.

May 28, 2020

Called and got an appointment right away.Just needed an Called and got an appointment right away. Just needed an oil change and NYS inspection...service writers were cordial !! Even with their mask on .. More

by markwilde1730
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Jun 04, 2020 -

Matthews Hyundai of Schenectady responded

I am glad you had a great. experience at our dealership, I am sorry you could not get to service in Amsterdam next time you can give us a call and we will reach out to Amsterdam for you. Michael Capadona General Manager.

May 28, 2020

Not happy with service at all, spoke with service manager and he never followed through on discussion, also never called me back when I spoke with Nick about situation and he said the manager would call me b More

by Geno Degonzague
Recommend Dealer
No
Employees Worked With
Nick service manager , NICK MEGAS, Nicholas Fear
May 28, 2020 -

Matthews Hyundai of Schenectady responded

I am sorry about your bad experience. Please give me a call at 518-382-0274 EXT 215 or email me at mcapadona@fuccillo.com so we can discuss your concerns. Michael Capadona General Manager

May 27, 2020

The service department worked quickly to fix my issue and best part it was still under warranty 😊. The were professional and very courteous. I had a good experience with my trip to Fucillio Service Dept. Sc More

by GGMB2010
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear, Phil Gagliardi, Edderine Brown
Jun 04, 2020 -

Matthews Hyundai of Schenectady responded

I am glad you had a great. experience at our dealership, I am sorry you could not get to service in Amsterdam next time you can give us a call and we will reach out to Amsterdam for you. Michael Capadona General Manager.

May 27, 2020

Always friendly and professional. I feel that Fuccillo Hyundai wants my service appointment to go smoothly as well as being transparent around repairs and costs. It keeps me coming back More

by LBEBB
Recommend Dealer
Yes
Employees Worked With
Sam? Excellent.
Jun 04, 2020 -

Matthews Hyundai of Schenectady responded

I am glad you had a great. experience at our dealership, I am sorry you could not get to service in Amsterdam next time you can give us a call and we will reach out to Amsterdam for you. Michael Capadona General Manager.

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