Matthews Hyundai of Schenectady - Service Center

I worked with Phil and he was extremely helpful and communicative throughout the entire process!! This included extra time spent to determine if some of my parts/service were under my warranty. He let communicative throughout the entire process!! This included extra time spent to determine if some of my parts/service were under my warranty. He let me know what was going on each step of the way! Highly recommend for all your service needs! More

Always a great experience! The best dealership I have ever dealt with . I have never had a bad experience with anyone at Fucillo. Excellent customer service. ever dealt with . I have never had a bad experience with anyone at Fucillo. Excellent customer service. More

They do the work right the first time. I have not had to bring the car back to have the work redone. The work is completed when promised. bring the car back to have the work redone. The work is completed when promised. More

Ram and his manager were most accommodating. I was prepared for frustrating visit but it was so opposite. Very courteous, professional and strong communication this will make a customer regardless o prepared for frustrating visit but it was so opposite. Very courteous, professional and strong communication this will make a customer regardless of temperament be at ease . Thank you for the experience. More

Got car in quickly and made all necessary repairs in a timely manner. Inspection process through the video was an awesome feature. Very prompt in service. timely manner. Inspection process through the video was an awesome feature. Very prompt in service. More

45,000 mile check up. My experience with Fucillo traditionally has been very good. I have purchased four vehicles from this dealership and I am happy with their service. P My experience with Fucillo traditionally has been very good. I have purchased four vehicles from this dealership and I am happy with their service. Pleasant service department and office staff. More

Philip was very informative of the work that had to be done on my car. He answered all my questions that I had and very courteous. done on my car. He answered all my questions that I had and very courteous. More

The service was phenomenal and on time. I was explained every detail and what it would cost before they saw my car and they were very accurate. The checking in process was effortless and the gentleman that every detail and what it would cost before they saw my car and they were very accurate. The checking in process was effortless and the gentleman that helped me was perfect. More

Phil was courteous and professional, he explained everything and honored my oil change coupon. I am looking forward to my future service appointments because of Phil. everything and honored my oil change coupon. I am looking forward to my future service appointments because of Phil. More

As always an excellent visit. Nick always ask how my car us running. It was a shorter wait than anticipated. Nick made sure to see if I had any questions before I left. us running. It was a shorter wait than anticipated. Nick made sure to see if I had any questions before I left. More