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Matthews Hyundai of Schenectady - Service Center

Schenectady, NY

4.4
1,454 Reviews

1,454 Reviews of Matthews Hyundai of Schenectady - Service Center

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May 14, 2020

Got my car in for its first oil change. Took about an hour. Cost was what they said which always helps the visit. Took the time to explain to me about the synthetic oil that my car requires and that it w More

by joepny654
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear, Phil Gagliardi, Edderine Brown
May 14, 2020 -

Matthews Hyundai of Schenectady responded

I am glad you had a good experience at our dealership, I know our waiting area is small that is why we have all the tables open for social distancing, we do our best to keep everyone safe. Michael Capadona General Manager

May 14, 2020

I won’t be back i’ll drive to Amsterdam where everyone is much nicer and listens to your problems not be a jerk thanks More

by slemorta
Recommend Dealer
No
Employees Worked With
Nicholas Fear
May 14, 2020 -

Matthews Hyundai of Schenectady responded

Sorry you had a bad experience at our dealership. I would like a little more more information about your issues. You can reach me at 518-382-0274 EXT 215. Michael Capadona General Manager

May 13, 2020

Power seat problem . I had a two-year problem with the driver's power seat. The dealership from which I purchase the vehicle was unwilling to correct the issue. The folks More

by rmctigue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
May 14, 2020 -

Matthews Hyundai of Schenectady responded

I am glad you had a good experience at our dealership, I know our waiting area is small that is why we have all the tables open for social distancing, we do our best to keep everyone safe. Michael Capadona General Manager

May 12, 2020

Very please with excellent way I was treated.Everyone was so nice friendly and courteous.It was lunch time and they still had my car finished in a hour like promised isef More

by Lori Mabie
Recommend Dealer
Yes
Employees Worked With
Richard Loomis
May 12, 2020 -

Matthews Hyundai of Schenectady responded

Thank you for the great review! I am glad to hear that Richard was able to provide you with a First Class Buying experience. If you need anything in the future we are here for you! Steve Clark General Sales Manager Fuccillo Lincoln Hyundai

May 12, 2020

The work was performed timely and the car was properly protected. The work was a recall. I feel the 25 word minimum is not to my liking More

by CHARLESLEONI
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear, Phil Gagliardi, Edderine Brown
May 12, 2020

Had my oiled changed yesterday. My appointment was for 1:00 and I had my car back at 1:20. Felt very safe with everyone wearing their masks. More

by DIVINAVITAS53
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear, Phil Gagliardi, Edderine Brown
May 12, 2020

Excellent service Despite the small size of the facility, the staff does an amazing job in making customers feel comfortable and highly important. The video of recommen More

by dcvinc1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
May 14, 2020 -

Matthews Hyundai of Schenectady responded

I am glad you had a good experience at our dealership, I know our waiting area is small that is why we have all the tables open for social distancing, we do our best to keep everyone safe. Michael Capadona General Manager

May 10, 2020

The Service Department is wonderful. Help me with saving money. Always helpful and gets the job done quickly. I am treated with respect and they do not talk downnto me. More

by JKUDER2
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear, Phil Gagliardi, Edderine Brown
May 14, 2020 -

Matthews Hyundai of Schenectady responded

I am glad you had a good experience at our dealership, I know our waiting area is small that is why we have all the tables open for social distancing, we do our best to keep everyone safe. Michael Capadona General Manager

May 09, 2020

Nick was honest and easy to work with. The tie rod, alignment, and oil change were done at the perfect time. He also let me know of my air filters and brake light out. 10/10 recommend. More

by JORDYNFORGETT
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
May 14, 2020 -

Matthews Hyundai of Schenectady responded

I am glad you had a good experience at our dealership, I know our waiting area is small that is why we have all the tables open for social distancing, we do our best to keep everyone safe. Michael Capadona General Manager

May 08, 2020

appointment was completed within one half hour Arrive before scheduled appointment and it was completed ahead of time. No protocols for the virus was followed while waiting. The wait area was sma More

by WFORNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
They had a mask on.
May 08, 2020 -

Matthews Hyundai of Schenectady responded

I am glad you had a good experience at our dealership, I know our waiting area is small that is why we have all the tables open for social distancing, we do our best to keep everyone safe. Michael Capadona General Manager

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