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Matthews Hyundai of Schenectady - Service Center

Schenectady, NY

4.4
1,497 Reviews

1,497 Reviews of Matthews Hyundai of Schenectady - Service Center

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May 28, 2020

Not happy with service at all, spoke with service manager and he never followed through on discussion, also never called me back when I spoke with Nick about situation and he said the manager would call me b More

by Geno Degonzague
Recommend Dealer
No
Employees Worked With
Nick service manager , NICK MEGAS, Nicholas Fear
May 28, 2020 -

Matthews Hyundai of Schenectady responded

I am sorry about your bad experience. Please give me a call at 518-382-0274 EXT 215 or email me at mcapadona@fuccillo.com so we can discuss your concerns. Michael Capadona General Manager

May 27, 2020

Always friendly and professional. I feel that Fuccillo Hyundai wants my service appointment to go smoothly as well as being transparent around repairs and costs. It keeps me coming back More

by LBEBB
Recommend Dealer
Yes
Employees Worked With
Sam? Excellent.
Jun 04, 2020 -

Matthews Hyundai of Schenectady responded

I am glad you had a great. experience at our dealership, I am sorry you could not get to service in Amsterdam next time you can give us a call and we will reach out to Amsterdam for you. Michael Capadona General Manager.

May 27, 2020

Very friendly, and helpful staff! Definitely will continue to get my car serviced there from now on! Recommended my friends and family to come here as well! More

by taylorkeller355
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear, Phil Gagliardi
Jun 04, 2020 -

Matthews Hyundai of Schenectady responded

I am glad you had a great. experience at our dealership, I am sorry you could not get to service in Amsterdam next time you can give us a call and we will reach out to Amsterdam for you. Michael Capadona General Manager.

May 27, 2020

The service department worked quickly to fix my issue and best part it was still under warranty 😊. The were professional and very courteous. I had a good experience with my trip to Fucillio Service Dept. Sc More

by GGMB2010
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear, Phil Gagliardi, Edderine Brown
Jun 04, 2020 -

Matthews Hyundai of Schenectady responded

I am glad you had a great. experience at our dealership, I am sorry you could not get to service in Amsterdam next time you can give us a call and we will reach out to Amsterdam for you. Michael Capadona General Manager.

May 27, 2020

Great service as always! Always willing and ready to help anyway they can! Will be back for service again soon! Have a safe and happy summer! More

by parellal
Recommend Dealer
Yes
Employees Worked With
Phil Gagliardi
Jun 04, 2020 -

Matthews Hyundai of Schenectady responded

I am glad you had a great. experience at our dealership, I am sorry you could not get to service in Amsterdam next time you can give us a call and we will reach out to Amsterdam for you. Michael Capadona General Manager.

May 26, 2020

The attentiveness and responsiveness has been unparalleled and I’m grateful to be working with Nick in the service department. Thanks for excellent providing consistently excellent service More

by RichD
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Jun 04, 2020 -

Matthews Hyundai of Schenectady responded

I am glad you had a great. experience at our dealership, I am sorry you could not get to service in Amsterdam next time you can give us a call and we will reach out to Amsterdam for you. Michael Capadona General Manager.

May 23, 2020

Excellent service with high regard for professionalism. The charges for what was done was very reasonable. We will be back for continued service as before. More

by MLFADDEN
Recommend Dealer
Yes
Employees Worked With
Edderine Brown
May 24, 2020 -

Matthews Hyundai of Schenectady responded

I am glad you had a great. experience at our dealership, I am sorry you could not get to service in Amsterdam next time you can give us a call and we will reach out to Amsterdam for you. Michael Capadona General Manager.

May 21, 2020

My service adviser was clear, concise and accurate with all information. He called me when he said.would and always kept me informed. Very pleased with his level of customer service. In today's market More

by DANMAC9188
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
May 24, 2020 -

Matthews Hyundai of Schenectady responded

I am glad you had a great. experience at our dealership, I am sorry you could not get to service in Amsterdam next time you can give us a call and we will reach out to Amsterdam for you. Michael Capadona General Manager.

May 21, 2020

I have been going here for years and continually get the best of service on my vehicles! Yesterday was another very good visit and all my concerns were addressed and handled professionally! Pleased as alway More

by MJD4554
Recommend Dealer
Yes
Employees Worked With
Scott Braun, Phil Gagliardi
May 24, 2020 -

Matthews Hyundai of Schenectady responded

I am glad you had a great. experience at our dealership, I am sorry you could not get to service in Amsterdam next time you can give us a call and we will reach out to Amsterdam for you. Michael Capadona General Manager.

May 19, 2020

I Scheduled my first service appointment online. Nick from the service department, greeted me when I arrived. Very short wait time. Pleasant experience overall. Thanks More

by RMERCADO717
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
May 19, 2020 -

Matthews Hyundai of Schenectady responded

I am glad you had a good experience at our dealership, I know our waiting area is small that is why we have all the tables open for social distancing, we do our best to keep everyone safe. Michael Capadona General Manager

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