Matthews Hyundai of Schenectady - Service Center

Phantom drain on Battery. We had a problem with the Lincoln MKZ battery not starting the car after it had been sitting for a few days. The Fuccillo Lincoln service center has d We had a problem with the Lincoln MKZ battery not starting the car after it had been sitting for a few days. The Fuccillo Lincoln service center has done everything possible to resolve this issue. Nick, our service adviser has been very thorough and made sure that the problem will not re-appear. I am not happy that the car died, but I am very satisfied with the attention that the problem received. More

Great experience with my small service request. Quick and on time. Set up a plan for future service. Best experience I have had in a while. and on time. Set up a plan for future service. Best experience I have had in a while. More

Nick was very helpful. He got me right in and kept me informed on the status of my car. He was a pleasure to work with. informed on the status of my car. He was a pleasure to work with. More

Josh was Very sweet very professional and kind and willing to help me out. The service was fast, he was very informed about my vehicle maintenance etc. willing to help me out. The service was fast, he was very informed about my vehicle maintenance etc. More

Have had not the greatest experiences at dealerships in the past, but not here! Have been pleasantly surprised from setting appointments thru the actual service and costs. the past, but not here! Have been pleasantly surprised from setting appointments thru the actual service and costs. More

I made my appointment online, Nick the service manager took my car right in and did a great job. My Sonata has 230000 miles on it and I will be buying my next car At Fucillo. took my car right in and did a great job. My Sonata has 230000 miles on it and I will be buying my next car At Fucillo. More

Surprisingly perfect I have avoided poop pillow since I bought my car because I just assumed it was going to be a bad visit. I walked into the service center after going t I have avoided poop pillow since I bought my car because I just assumed it was going to be a bad visit. I walked into the service center after going to three other shops that morning just to get an inspection. This was the first place where someone actually smiled and waved. I almost cried, like seriously... Almost cried. When I go back on the 1st I bring coffee and donuts for the guys because some things you just can't pay for. More

Completely unhappy I gave this rating of one star simply because Fuccillo dealerships don’t honor the warranty they advertise. Bait and switch do not shop here! I gave this rating of one star simply because Fuccillo dealerships don’t honor the warranty they advertise. Bait and switch do not shop here! More

Oil change Efficient work completed in a timely manner and good customer service. Appointment was on time and service was completed promptly and correctly. Addit Efficient work completed in a timely manner and good customer service. Appointment was on time and service was completed promptly and correctly. Additional questions were also answered to customer satisfaction More

Great service Came in for service. Nick was great. Walked out with new car. Markquse was funny and witty. Luis was great helping us get loan and good deal. Came in for service. Nick was great. Walked out with new car. Markquse was funny and witty. Luis was great helping us get loan and good deal. More