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Matthews KIA of Blakely - Service Center

Blakely , PA

4.7
232 Reviews

232 Reviews of Matthews KIA of Blakely - Service Center

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August 27, 2025

Our car wes brought in at my appokntment time. It was completed within an hour.My service rep explained whst was done snd that no ofher service aas needed.J was very satisfied. More

by Niko53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Houlihan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2025 -

Matthews KIA of Blakely responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

August 07, 2025

The visit was not bad. Quicker than other visits. I only made the appointment to get caught up on my recalls More

by aeljes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Devine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Matthews KIA of Blakely responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

August 04, 2025

Brian Houlihan was very professional and kept me informed throughout the process of my engine being replaced and he called me on numerous occasions with updates. Every time that I called Matthews KIA to spea More

by EJTORRES4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Houlihan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frances Von Poppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Devine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Matthews KIA of Blakely responded

Hi- Thank you for choosing Matthews Kia of Blakely for your automotive needs. We are thrilled to hear about your positive experience with Brian. Congratulations on your new vehicle! We appreciate your kind words.

August 02, 2025

We just had our first service on our new Kia Sportage. Brian answered my questions on the new 5000 miles recommendation for oil changes and how the black service plan that we purchased with the new car wo More

by denise370
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Washner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Houlihan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Matthews KIA of Blakely responded

Hi Denise- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

July 02, 2025

Frances was very informative as to my next appt. for oil change and tire rotation. My car has only 4600 miles on it. Richard has been my go to man for over 5 years. Really like and respect his opi More

by genaj44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Masters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Washner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frances Von Poppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Matthews KIA of Blakely responded

Hi- Thank you for choosing Matthews Kia of Blakely for your new vehicle! We're delighted to hear about your positive experience with Frances & Rich. We appreciate your kind words and look forward to serving you again in the future!

June 25, 2025

Amazing service. Friendly and knowledgeable every time. They always make it so easy to get my car repaired I’m so glad I purchased the extended service package. More

by BABYALEX1121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Devine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Matthews KIA of Blakely responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

June 23, 2025

Only dealt with Austin Devine; this is the reason other two gentlemen were not rated. Sure they are great just as well. More

by CHUNT3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Devine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Matthews KIA of Blakely responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

June 18, 2025

All my experiences at Matthews since 2017 have been positive. With both the sales and service departments. I won't hesitate to recommend Matthews Kia to everyone. Thank You More

by REDROSECAFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Devine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Matthews KIA of Blakely responded

Hi-We're delighted to hear about your experience. Thanks for sharing! Feedback like yours reminds us why we do what we do. Please let us know what we can do for you in the future.

June 16, 2025

Starting to feel that they are just looking to sell parts and labor.was there back in march and they said I needed lower ball joints. Came back and now they are fine. Would of cost me $500. More

by mdburkepa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Houlihan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Frances Von Poppe
3.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Devine
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Matthews KIA of Blakely responded

Hi- We regret to hear that you had this experience with us. We want the opportunity to address your concerns. Please reach out to us directly at TellUs@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.

June 02, 2025

Fair pricing, no gimmicks so far. Pretty upfront about all of the costs so far. More

by Chippa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frances Von Poppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Matthews KIA of Blakely responded

Hi- Thank you for sharing your positive experience with us. We are delighted to hear about the smooth transaction and our team's dedication. We appreciate your trust and look forward to serving you again soon!

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