Back

Matthews Kia of Greece

Rochester, NY

4.7
1,165 Reviews

4321 W Ridge Rd

Rochester, NY

14626

Directions

By Type

1,165 Reviews of Matthews Kia of Greece

October 02, 2026

Easy to schedule and was able to get an appointment sooner than I expected. Car was ready ahead of schedule, washed and ready to go. More

by GREGH6088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent McArthur, Matt Klink
Oct 02, 2026 -

Matthews Kia of Greece responded

Thank you for the five stars! We’re glad scheduling was easy and your car was ready ahead of schedule, freshly washed and good to go. We appreciate you choosing Matthews Kia of Greece!

September 29, 2026

Easy to deal with. Friendly staff. It was a great experience. The staff was friendly and easy to deal with. They provided clear understanding of what was needed and pro More

by katherine_porter1014
Recommend Dealer
Yes
Employees Worked With
Nick
Oct 01, 2026 -

Matthews Kia of Greece responded

Thank you, Katherine! We’re glad our team made your visit easy and welcoming, with clear explanations and upfront pricing. We appreciate your five-star review and look forward to seeing you again at Matthews Kia of Greece!

September 28, 2026

Came in for an oil change and I was in and out in no time. I also got a free car wash which is customary and always great. More

by B4246
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent McArthur, Matt Klink
Sep 29, 2026 -

Matthews Kia of Greece responded

Thank you for the five stars! We’re glad the team at Matthews Kia of Greece got you in and out quickly for your oil change. It’s great to hear you enjoyed the car wash, too. We appreciate your visit!

September 28, 2026

On time , corrected paperwork, professional Courteous, no hassles, appt for service was done correctly More

by kpaoletti
Recommend Dealer
Yes
Employees Worked With
Brent
Sep 29, 2026 -

Matthews Kia of Greece responded

Thank you for the five stars! We’re glad your service appointment at Matthews Kia of Greece was on time and hassle free, we appreciate you taking the time to share your experience!

September 27, 2026

Usually good but I have to return to get a leak fixed that I didn't have until I had work done. More

by csm2067
Recommend Dealer
Yes
Sep 29, 2026 -

Matthews Kia of Greece responded

Thank you for sharing this. I’m sorry you have to make another trip after your recent service visit. I understand your concern about noticing a leak afterward, and I’d like to make sure we get you in to fix it. Please contact us at tellus@matthewsauto.com with your name and the best way to reach you so we can help coordinate the follow-up.

September 27, 2026

Recall work done quicker than expected, and as requested skipped the multi-point inspection (to potentially find other problems to fix). Nice offer, but I've been fixing vehicles for 53 years and know what More

by g.farmer.edu
Recommend Dealer
Yes
Employees Worked With
Matt Klink
Sep 29, 2026 -

Matthews Kia of Greece responded

Thank you for the five stars! We’re glad the recall work at Matthews Kia of Greece was completed sooner than expected and that our team respected your request to skip the multi-point inspection. We appreciate you sharing your experience!

September 26, 2026

Wait time was good , waiting area was nice They even had my car washed and ready waiting for me in service bay drop off area More

by Sam H
Recommend Dealer
Yes
Employees Worked With
Nicholas
Sep 29, 2026 -

Matthews Kia of Greece responded

Thank you, Sam! We’re glad your wait was comfortable and that your car was washed and ready for you when service was complete. We appreciate the five stars and thank you for choosing Matthews Kia of Greece!

September 26, 2026

The service experience is always an A+ from arrival to departure. Everyone is very professional. More

by bear
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Klink
Sep 29, 2026 -

Matthews Kia of Greece responded

Thank you, Bear! It means a lot to hear that every visit to Matthews Kia of Greece has been an A+ experience from arrival to departure. We appreciate your continued trust and your kind words about our service team!

September 25, 2026

Showroom is very clean. The waiting room is very clean. The staff is very courteous. More

by MBIT306
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent McArthur, Matt Klink
Sep 25, 2026 -

Matthews Kia of Greece responded

Thank you for the five stars! We’re glad our clean showroom and waiting room made your visit comfortable, and that our team treated you with courtesy. We appreciate you choosing Matthews Kia of Greece!

September 24, 2026

I came to Mathews Kia because of Mike Dashner, I have bought and leased cars from him for about 25 years. More

by RDAVIS913
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benny Anderson, Charlie James
Sep 25, 2026 -

Matthews Kia of Greece responded

Thank you for the five stars! It means so much that Mike Dashner has earned your trust over the past 25 years. We’re glad he brought you to Matthews Kia of Greece, and we appreciate your loyalty!

1
...